Shocked Again

Wow - what an embarrassing mess. Sorry, I have a lot of forum message reading to do in effort to catch-up on what is happening. Just venting: I am shocked, today's experience with CCleaner is embarrassing. My system just spit-out a quick error message, then CCleaner disappeared. However it left some program running in the background. Got concern a virus etc was involved.. All efforts to reinstall failed (current and a couple past versions)... Tried several thing but was only successful by killing CCleaner mystery background process, removing Program file/CCleaner dir... installing 5.39 pro, license info etc. It is not reading my .ini, so I had to set everything back-up. I must have missed a "heads-up" message / email or something because this was too unprofessional. We are still unhappy with having to completely removed and reinstall everything from the OS forward due to Sev 1 issue with CCLeaner a few months ago. And now this... I assume I will now have to clean-up and reinstall all of our systems---yea