BillLH

Thank you - I try those things out. I know that 'Saved Form Information' is unticked. I'll try the others things you suggested, then go from there. Ironically, Gmail allowed me back on after multiple times of sending a 4 digit code to my phone which, for some reason, I couldn't access (it was on Drive, I think, and even though they had the right phone number, it never came through). I appreciate your suggestions. Thanks again. - Bill

Hi - thank you so much for your quick response. Firstly, I use Custom Clean. I had Smart Cleaning checked, but I just unchecked it to see if it makes a difference. When I leave the site(s), then go back to them later without using CCleaner, I am able to just log in. Oh, and thank you for deleting the duplicate post. :)

I posted something similar in the lounge, but think I probably should have posted here. When I use CCleaner, after each use, web sites like my banking and email sites require me to jump through security hoops every time. Sometimes there is a problem proving it is me - I get messages like "computer not recognized." How do I avoid this? I already have my bank site and email site cookies excluded from the cleaning, so I'm not sure what else I can do here? Any help is greatly appreciated. Thank you - Bill

After I run CCleaner (v. 5.43.6522), there are still tracking files on my computer, and the browser is closed. I ran it several times - it keeps removing several tracking files, and II have not been back on the internet. Older versions did not do this - what is happening, please?