help ! i'm having this very issue after using ccleaner 5.16.5551
and yes i do have a windows.old folder in c:\ with files in it, that should be deleted by win10 around the start of next month, did ccleaner go mess in that folder, is that the reason i can't boot right now ?
mta,you said "CC treats Windows.old like a normal folder" but as we can see, its not a normal folder. this folder should really be excluded from all ccleaner activities as it is clearly not a normal folder to mess around in.
when i ran ccleaner last nite, it warned about M$ Edge being opened although it wasn't. and about compressing the database ? is that something Edge has ?
Either way i know i could at least use a system restore point but for some reason the boot environment doesn't find any.
i swear i had the restore points enabled and set at 5% (10GB) of my c drive, but the damn wizard won't cooperate and it doesn't find any restore points.
what now ?