Haapy

Please note: Edge has the same issue with JS files as Chrome does. They build up indefinitely. You need to add options, include to add the JS locations for both Edge and Chrome. c:\Users\"USER"\

Laurence (Piriform Support) Dec 21, 2021, 5:11 EST Hi Andy, I have been asked to look into your support request, sorry you are having problems with CCleaner cleaning your Chrome data. Thank you for highlighting this to us we have found the issue and it will be fixed in the next update to CCleaner. If you’re having any trouble with this, or if you need anything else, please feel free to email me back. Kind regards, Laurence | CCleaner Support - London, UK

Laurence (Piriform Support) Dec 21, 2021, 5:11 EST Hi Andy, I have been asked to look into your support request, sorry you are having problems with CCleaner cleaning your Chrome data. Thank you for highlighting this to us we have found the issue and it will be fixed in the next update to CCleaner. If you’re having any trouble with this, or if you need anything else, please feel free to email me back. Kind regards, Laurence | CCleaner Support - London, UK

Replied in another post. I have been doing this for months except for network cookies, a week or so. No problems with Chrome.

It is safe. I have been doing this for months now. The only new add is the network cookies, been doing that for a few weeks. No problems.

Je (Piriform Support) Dec 14, 2021, 6:21 EST Hi Andy, Thank you for your email. I understand your concern regarding in this issue and let me assist you. I tried to look for similar cases like yours, however, it doesn't show any related similar case. We had checked as well whether this can be created in our end unfortunately, issue did not appear. Our team would like to thank you in reporting this issue. As of now, may I ask if you have any other concern or questions? Looking forward in your response. Kind regards, Je | CCleaner Support - Manila, Philippines

Je (Piriform Support) Dec 14, 2021, 6:21 EST Hi Andy, Thank you for your email. I understand your concern regarding in this issue and let me assist you. I tried to look for similar cases like yours, however, it doesn't show any related similar case. We had checked as well whether this can be created in our end unfortunately, issue did not appear. Our team would like to thank you in reporting this issue. As of now, may I ask if you have any other concern or questions? Looking forward in your response. Kind regards, Je | CCleaner Support - Manila, Philippines

Done. Andy

I sent this issue to support. Andy

Thank you for confirming the issue. Andy

Chrome and Edge build up a huge amount of JS files. I had to add the following to the Options, Include to remove them. Either this is a CCleaner bug or they should be included as on option. C:\Users\"USER"\

Windows 10 21H2, CCleaner 96.0.4664.93. Cookies are not deleted in C:/Users/"USER"/appdata/local/google/chrome/userdata/default/network/cookies. I just discovered this using SuperAntiSpyware. I had over 500 cookies stored there. I made an addition to CCleaner, Options, Include to point to this file and it took care of it. Either this is a bug in CCleaner or a recent change in Chrome.

Sorry, Chrome 73.0.0683.75

Quick clean does not clean session cookies. I know this because I run Quick Clean first then Custom Clean. Custom Clean always finds 15 or so session cookies.

Thank you much for the suggestion. I will give it a go. Regards.

Thank you so much for informing me of the process. I do not mess with anything inside apps. I have just been using SuperAntispyware as a custom scan to scan that scans c:\users\"user"\appdata\local\packages. SAS finds way more than solitaire and I have not incurred any operating problems. Regards..

OK, I think that the holidaze are over. Will this be handed over to the developers for review or get some kind of attention? It seems that if SuperAntiSpyware can pick it up, it should not be difficult to add. That is what I use now on an interim basis as a custom scan, hoping for the best with CCleaner development.

I just let SuperAntispyware clean it up as a custom scan. This is what CCleaner should be doing.

Anybody? Logs are posted.

Here is the log

I tried uploading the jpg, but it would not let me. Log follows in next post.

Superantispyware and Hitman finds them. In this pass random salad hearts wasn't there, but they show up as well. c:\users\"username"\appdata\local\packages\microsoft.microsoftsolitairecollection_"lots of different extensions"\ac\inetcookies\"lots of different names".txt I tried to submit the snipping tool results, but the forum would not let me. This is repeatable on a daily basis. I am not sure what kind of files I can upload to give you the complete picture. I am on Windows 10. Thanks.