lift4life82

I've tried everything and I still get can't those reset instructions, I'm about to just give up.

Yes I;m sure the alternative e-mail works just fine, and this is the one that Microsoft contacts me with. I was a fool and used one of those microsoft free points websites, then had me account stolen, but it's recovered my microsoft and I have not been able to get the reset instructions. It might have something to do with my security settings, but I have it set to accept all cookies. Any other ideas? I'm also trying those programs to clean up my computer.

Yes I'm sure, the only other thing I can think of is security settings, but I have it set to accept all cookies, so I;m going crazy over this!

I have a big problem. My account got compromised and microsoft recovered it. I followed the instructions in the first e-mail they send me, but the problem is when I click send to alternate e-mail i;m not getting the instructions, please give me some help. My account is not receiving the instructions. I called xbox live and had them change my contact e-mail address. Same thing, got the first e-mail telling me to go to live.com and click on send to alternate e-mail, same problem, please help!!!! Jared

I have a big problem also. My account got compromised and microsoft recovered it. I followed the instructions in the first e-mail they send me, but the problem is when I click send to alturnate e-mail i;m not getting the instructions, please give me some help. My account is not receiving the instructions. I called xbox live and had them change my contact e-mail address. Same thing, got the first e-mail telling em to go to live.com and click on send to alturnate e-mail, same problem, please help!!!! Jared