seagull

Hi Davey Thanks so much for that comprehensive reply ... but I think I've cracked it!! (More by accident than design given my level of knowledge about computers, but I thought I'd report back incase it helps anyone else!) After my last post, I was scouring the forums for a solution & tried several that didn't work. I had just done the following: Internet Options > Advanced > Restore custom settings>OK Then I noticed the sentence (in another post); The problem you are having is not caused by CCleaner. It is something that occurred on or about the same day. ... and had an 'AH HA!' moment. (I'm not 100% sure if this would have worked on its own or if it was a combination of the two, which is why I'm including both) I remembered that just after I installed CCleaner, in an attempt to resolve other problems I was having with my pc, I also installed 'Spyware Doctor'. So.... I went to that programme & disabled all it's functions. Then I re-booted my computer. Bingo! My history has reappeared My temporary internet files (which were also missing) have reappeared My cookies are showing in the CCleaner 'cookie to delete / cookies to keep' list My computer is storing cookies / passwords etc when instructed to do so (previously they were disappearing every time I closed a site, so that I had to keep re-entering them) I'm thinking that either there was a conflict between the two programmes or that I was attributing problems caused by the Spyware programme to CCleaner. I don't know enough about computer programmes to determine which... Anyway ... it worked for me so if anyone with similar problems has spyware protection installed it might be worth checking if there's a link. I'm SO happy!! Thanks again!

OK ... firstly I have to admit that I don't know much about computers! But I was having exactly the same problems & have just resolved them... so I thought I'd share in the hope that it might help someone else! I had scoured the forums for a solution & tried several that didn't work. I had just done the following: Internet Options > Advanced > Restore custom settings>OK Then I noticed your sentence; The problem you are having is not caused by CCleaner. It is something that occurred on or about the same day. ... and had an 'AH HA!' moment. (I'm not 100% sure if this would have worked on its own or if it was a combination of the two, which is why I'm including both) I remembered that just after I installed CCleaner, in an attempt to resolve other problems I was having with my pc, I also installed 'Spyware Doctor'. So.... I went to that programme & disabled all it's functions. Then I re-booted my computer. Bingo! My history has reappeared My temporary internet files (which were also missing) have reappeared My cookies are showing in the CCleaner 'cookie to delete / cookies to keep' list My computer is storing cookies / passwords etc when instructed to do so (previously they were disappearing every time I closed a site, so that I had to keep re-entering them) I'm thinking that either there was a conflict between the two programmes or that I was attributing problems caused by the Spyware programme to CCleaner. I don't know enough about computer programmes to determine which... Anyway ... it worked for me so if anyone with similar problems has spyware protection installed it might be worth checking if there's a link. Good Luck! I'm SO happy!!

Hi DennisD & many thanks for your suggestion. Unfortunately it doesn't seem to have worked. The first location, which I tried, led me to SharedObjects\DCXLMRCP (no EJR7ZWV7 to be found!) but the folder was empty. The second location (ending flasplayer\sys) had a folder called settings.sol, which I was unable to open, however I placed this folder in CCleaner > Options > Exclude > Add File/Add Folder I also unchecked Adobe Flash Player as suggested by Jamin4U. I then re-started my computer (just incase this would make a difference!) ... but no change My other problem, which I forgot to mention in my last post, is that nothing is being saved in my 'history' even though I've elected to keep pages in my history for 2 days. If you've any other suggestions (or if I've made a mistake in carrying out your previous instructions) I'd be very happy to try again!

I have the same problem as wickedshamrock... even though I've re-entered all my passwords (Google, eBay, MSN, Facebook etc) and selected 'remember my details on this computer'. Every time I close a site and try to re-open it, I have to re-enter my details. I've also tried using my Control Panel/Internet Options/Privacy/Advanced to override automatic cookie handling & accepted both first and third party cookies and session cookies. When I try your solution: (go into CCleaner click on Options then Cookies then select a cookies in Cookies to Delete then click on -> to move it into Cookies to Keep) ... the sites I want to keep aren't in the list (even though I've just visited them) so I can't select them or move them into the 'Cookies to keep' list. Am I doing something really stupid? (My knowledge is extremely limited so probably!) ... but any help would be much appreciated. It's driving me mad!