rockybearking

Hello Sir. Thank you for your quick reply. Oh i really sorry. I was confused between premium and professional. My products are professional. It was a common misconception that I had. The email I purchased is the same as it is now. When I sent my inquiry, I also sent it to the email address I used when purchasing it. (gmail.com) My CleverBridge receipt was also sent to my current email address. I believe this is proof that the email address I entered when purchasing was correct.

Hello. English is not my native language, so there may be some grammatical errors in my English sentences. You must take this into account. I purchased ccleaner on April 24th, and when I installed it to use it, I found out that I could no longer use it because it was blocked by the company's MDM system installed on my computer. And I sent an email to ccleaner the very next day to request a refund, but it's been exactly 10 days and I still haven't received a response from ccleaner. It is clearly stated that premium users can receive priority customer support, but I am not sure if I am receiving a service equivalent to premium. (Our email and priority support policy If you have an active paid CCleaner subscription, priority support means that we make every effort to prioritize your email requests and queries. It's a benefit that's not available to the free users of our products.) While I was at a loss as to what to do, I found out that there was a community forum and decided to write here again. If the support team sees my post, please be sure to check the email I sent.