geoffrey

Thank you for your intervention. For the life of me i do not understand the attitude towards customers. Whatever happened to building goodwill with the customers?? The site itself is convoluted and trying to discuss a situation and looking through the frontend of this site is frustrating, the way it puts you into a loop that goes nowhere. Regards Ken

Hi, how do you get to somebody to talk to, AI is useless . I paid twice for what i thought was one license. Now i have two license keys, one of which i eventually activated. Been running my system with a resident trojan for years apparently, only picked up when microsoft told me i had an unresolved issue. Problem found when a FULL scan was made with microsoft and the offending program-me was deleted The second key i need to cancel and receive a refund for as it has never been activated. The last person i communicated with failed to understand what was happening, so here i am looking for support. Anyway it would be nice if you can help me to resolve my issue with ccleaner. Regards Ken

i seem to have the same problem. i sent a message and started a dialogue. the guy seemed totally confused and now ignores me ???? my contact was Amani was that the same as yours? off to try again to contact someone . first time i have used this site and i am not impressed with it. first time in two years, could be the last as well