I signed up for the 30 day free trial of professional (the one that makes you put in your card), and I wanted to disable the automatic renewal (just because I tend to forget about things sometimes and I'd rather not spend money on something I may not even want), but I never received an email confirmation with my Cleverbridge reference number (even checked the spam folder and searched for anything else I could think of), so I can't access it through the subscription manager, but when I use the license lookup with my email (which I'm like 100% I didn't mistype as it's just...my name lol), it says there isn't a license registered under that?
I noticed also the name spot in the "license key" area in CCleaner itself is blank, despite me typing my name. Is this just a weird glitch, do I have to just wait a few days for the email (I only just did all this last night so idk)? I already emailed support with all I could give them, and got back the "we've received your request and will reply to you as soon as we can" but I was wondering if maybe someone in here might be able to help?