CCcustomer

You said: The results screen wouldn't be able to say anything much other than "Free space wiped. " That's the point, my results screen does not even say that. I was asleep during the first wipe. There was no indication that the wipe free space had completed. Every developer knows that it's a cardinal sin not to notify the user that a requested action has completed, especially when that action takes four hours and wears out the hard drive. That's why I thought the hacker had stopped it, so I wiped again when I could watch the whole process. The second wipe was two and a half hours shorter, which seemed suspiciously truncated. So I ran a third wipe which proved that four hours was standard. It seemed to me that the hacker was spooked by my first post to you and so shortened the second wipe. Even though I have not been able to send emails from my laptop's internet connection for 18 months, my email to CC was hacked. He read your second reply before I did (hackers have their grammar of gloating). My hacker is not imaginary, The Police informed me, some years ago, that malicious emails had been sent from my laptop.

I only wiped over several days to determine the true processing time and determine if the hacker was sabotaging the process. I was not running a virus scan at the time.

I wiped free space (60 GB) with MFT. This took 4.8 hours. The next day I wiped again with MFT (13.9 GB free space) so that I could watch the whole process.. It only took 1hour fifty minutes. Wiping MFT is the much longer operation (wiping the free space only took 12 minutes). I wiped free space (13.9 GB) with MFT again the next day. This took 4 hours and twenty minutes. Can you explain the 2.5 hours difference in wiping time when the free space is the same and no files have been created or deleted between the two wipes.

I chose to clean certain customised options in my browser along with wiping 60 GB of free space including MFT. I went to sleep before the wiping had concluded. The wiping slowed considerably at about 40% complete. Is this normal? Also, when I returned after the the wiping had finished, the Advanced Report seemed to be missing some information. "Cleaning Complete (17379 seconds). It then listed the browser options I had chosen to clean but there was no mention of the wiped free space. Is this normal? I ask because I know my laptop has been hacked and the hacker frequently stops or interferes in my operations. Does the number of seconds (4.8 hours) of wiping inc MFT seem right? My computer is a medium speed 2012 Samsung laptop.