In the same situation as the OP/Author, 90+ systems to sort out.
Initially, when reinstating the PC’s either via login or installer . . . . .
1. Loss of the PC name and detail (Rename) that we assigned
2. Not in any group at all, and have to be manually re-assigned to the correct group
3. Do not retain the profile that was previously assigned to them
Whatever they have done so far, all the systems now display the correct name and re-instated in correct groups WITHOUT any action on our part. However many show as OFFLINE.
For many systems, CCleaner admin panel shows OFFLINE , when other Admin panels show connected.
On others, they show as connected to CCleaner in the taskbar icon, but OFFLINE in the admin panel.
Re-install / reconfirm is the only solution that works, but that is totally impractical in our situation.
Email to support, similarly no response. Hoping they resolve this quickly and effectively.
TrevKat
