Alberto Rico

Megan, fix it completely. I have only a message when I open CCleaner after restart or start the computer I got a message like this: The CCleaner application is no longer open. I close the message and try again and it opens without problem.

HELLO Megan, finally CCleaner worked. I executed in Terminal the command: /bin/launchctl load -w /LibraryAgents/com.piriform.ccleaner.plist and the program started. Thank you very much for your help Megan

Hi I put CCleaner Fix.app in the Applications Directory. I ran and in the system.log I got this message: Jan 10 12:03:41 iMac-de-Imac com.apple.xpc.launchd[1] (com.piriform.ccleaner.1944[578]): Service exited with abnormal code: 1 I restarted the computer as well, ran the sent program and CCleaner.app and nothing happened. The error message is the same for both cases. The strange thing is that CCleaner works fine for the other users of my computer. Alberto Rico

Good morning launchctl print gui/$(id -u) (please see attachment) list_serv.lst

Hello Using: sudo launchctl dumpstate | grep piriform (please see the attachment) Alberto Rico dump_ccleaner.lst

Hello When I ran sudo launchctl load -D user /Library/LaunchAgents/com.piriform.ccleaner.plist /Applications/CCleaner.app/Contents/scripts/com.piriform.ccleaner.plist: Service cannot load in requested session /Applications/CCleaner.app/Contents/Frameworks/CleaningEngine.framework/Versions/A/Resources/com.piriform.ccleaner.engine.xpc.plist: service already loaded /Applications/CCleaner.app/Contents/PlugIns/Services.framework/Versions/A/Resources/com.piriform.ccleaner.services.submit.plist: service already loaded /Applications/CCleaner.app/Contents/Frameworks/com.piriform.ccleaner.update.bundle/Contents/XPCServices/com.piriform.ccleaner.update.xpc/Contents/Resources/launch.plist: service already loaded /Applications/CCleaner.app/Contents/Uninstaller.app/Contents/Resources/com.piriform.ccleaner.uninstall.plist: service already loaded Alberto Rico

Good morning iMac-de-Imac:~ imac$ echo $(id -u) 501 iMac-de-Imac:~ imac$ sudo launchctl enable gui/$(id -u)/com.piriform.ccleaner Password: iMac-de-Imac:~ imac$ iMac-de-Imac:~ imac$ sudo launchctl bootstrap gui/$(id -u) /Library/LaunchAgents/com.piriform.ccleaner.plist Password: /Applications/CCleaner.app/Contents/scripts/com.piriform.ccleaner.plist: Service is disabled iMac-de-Imac:~ imac$ When I try to open the CCleaner program in the System.log, the following appears: Jan 9 10:51:24 iMac-de-Imac com.apple.xpc.launchd[1] (com.piriform.ccleaner.1944[550]): Service exited with abnormal code: 1 Thank you Alberto Rico

Hello Megan Here a list of services my Imac OS HIGH SIERRA services.lst

Hello Megan Additional information, I ran sudo launchctl print-disabled gui/501 disabled services = { "net.freemacsoft.AppCleaner-SmartDelete" => true "com.google.keystone.user.xpcservice" => true "com.trendmicro.DSLoginItemHelper" => true "com.piriform.update.ccleaner" => false "com.apple.TMHelperAgent.SetupOffer" => false "com.apple.ManagedClientAgent.enrollagent" => true "com.piriform.CCleaner"=> true "com.paragon-software.ntfs.notification-agent" => true "com.malwarebytes.mbam.frontend.agent" => false "com.microsoft.update.agent" => true "com.piriform.ccleaner.update" => true "com.spotify.client.startuphelper" => true "com.apple.FolderActionsDispatcher" => true "com.teamviewer.desktop" => true "com.paragon-software.ntfs.FSMenuAppLoginItemHelper" => true "com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d" => true "com.piriform.ccleaner" => false "com.piriform.ccleaner.plist" => false "com.apple.appleseed.seedusaged.postinstall" => true "com.teamviewer.teamviewer" => true "com.google.keystone.user.agent" => true "com.nektony.App-Cleaner-SIII-Helper" => true } login item associations = { } Thank you

Thank you

I executed EtreCheck: Launch Daemons: [Not Loaded] com.piriform.ccleaner.engine.xpc.plist (Piriform Ltd - installed 2023-01-05) Executable: /Applications/CCleaner.app/Contents/Frameworks/CleaningEngine.framework/XPCServices/com.piriform.ccleaner.engine.xpc [Not Loaded] com.piriform.ccleaner.services.submit.plist (Piriform Ltd - installed 2023-01-05) Executable: /Applications/CCleaner.app/Contents/PlugIns/Services.framework/Versions/Current/com.piriform.ccleaner.services.crashReporter [Not Loaded] com.piriform.ccleaner.services.xpc.plist (Piriform Ltd - installed 2023-01-05) Executable: /Applications/CCleaner.app/Contents/PlugIns/Services.framework/XPCServices/com.piriform.ccleaner.services.xpc [Not Loaded] com.piriform.ccleaner.uninstall.plist (Piriform Ltd - installed 2023-01-05) Executable: /Applications/CCleaner.app/Contents/Uninstaller.app/Contents/XPCServices/com.piriform.ccleaner.uninstall.helper [Not Loaded] com.piriform.ccleaner.update.xpc.plist (Piriform Ltd - installed 2023-01-05) Executable: /Applications/CCleaner.app/Contents/Frameworks/com.piriform.ccleaner.update.bundle/Contents/XPCServices/com.piriform.ccleaner.update.xpc/Contents/MacOS/com.piriform.ccleaner.update.xpc Launch Agents: [Not Loaded] com.piriform.ccleaner.plist (Piriform Ltd - installed 2023-01-05) Command: /Applications/CCleaner.app/Contents/MacOS/CCleaner -standaloneInstanceAllowed YES [Not Loaded] com.piriform.ccleaner.update.plist (Piriform Ltd - installed 2023-01-05) Executable: /Applications/CCleaner.app/Contents/Frameworks/com.piriform.ccleaner.update.bundle/Contents/MacOS/com.piriform.ccleaner.update Thanks in advance

HI, I found these messages in the system logs: iMac-de-Imac com.apple.xpc.launchd[1] (com.piriform.CCleaner): This service is defined to be constantly running and is inherently inefficient. iMac-de-Imac com.apple.xpc.launchd[1] (com.apple.xpc.launchd.domain.pid.CCleaner.668): Failed to bootstrap path: path = /Applications/CCleaner.app/Contents/Frameworks/CleaningEngine.framework/Versions/A/XPCServices/com.piriform.ccleaner.engine.xpc, error = 20: Not a directory Mac-de-Imac com.apple.xpc.launchd[1] (com.apple.xpc.launchd.user.domain.501.100008.Aqua): Could not read path: path = /Library/LaunchAgents/com.piriform.ccleaner.pli, error = 2: No such file or directory iMac-de-Imac com.apple.xpc.launchd[1] (com.piriform.ccleaner.2304[379]): Service exited with abnormal code: 1 Thanks in Advance Alberto Rico

When I run sudo launchctl load -w /Library/LaunchAgents/com.piriform.ccleaner.plist The message is Service cannot load in requested session I tried to run it on another user where CCleaner does work but I get the same error message every time

In the system.log I found these messages: iMac-de-Imac com.apple.xpc.launchd[1] (com.piriform.ccleaner.2304[505]): Service exited with abnormal code: 1 iMac-de-Imac com.apple.xpc.launchd[1] (com.apple.mdworker.shared.04000000-0000-0000-0000-000000000000[502]): Service exited due to signal: Killed: 9 sent by mds[66]

Hello after executing the commands: sudo launchctl load -w /Library/LaunchAgents/com.piriform.ccleaner.plist sudo launchctl bootstrap gui/501 /Library/LaunchAgents/com.piriform.ccleaner.plist CCleaner still does not work and again appears in the System.log the message: Mac-de-Imac com.apple.xpc.launchd[1] (com.piriform.ccleaner.2448[2223]): Service exited with abnormal code: 1 Thanks

Hello, You sent me this solution before and it did not work for me. I still can't use CCleaner on the main user of my iMac but the other users that are installed on the computer the CCleaner program works without problem. Please indicate a different alternative to using: sudo launchctl load -w /Library/LaunchAgents/com.piriform.ccleaner.plist And this message appears: /Applications/CCleaner.app/Contents/scripts/com.piriform.ccleaner.plist: Service is disabled sudo launchctl bootstrap bootstrap gui/501 /Library/LaunchAgents/com.piriform.ccleaner.plist After this I restarted the computer and This procedure did not work The system.log shows this message: iMac-de-Imac com.apple.xpc.launchd[1] (com.piriform.ccleaner.2448[2223]): Service exited with abnormal code: 1 I uninstalled Maccleaner and CCleaner and reinstalled CCleaner and this option did not work either. Please investigate and provide me with an alternative since it was after installing MACCleaner that the problem began Thank you in advance Alberto Rico

Hello I'm sorry. Please excuse my confusion I just realized that the sudo launchctl load -w /Library/LaunchAgents/com.piriform.ccleaner.plist option is different than the initial one If when I run this I get the following message: $ sudo launchctl load -w /Library/LaunchAgents/com.piriform.ccleaner.plist Password: /Applications/CCleaner.app/Contents/scripts/com.piriform.ccleaner.plist: Service cannot load in requested session iMac-of-Imac:~ imac$ $ sudo launchctl bootstrap gui/501 /Library/LaunchAgents/com.piriform.ccleaner.plist /Applications/CCleaner.app/Contents/scripts/com.piriform.ccleaner.plist: Service is disabled

Hello, You sent me this solution before and it did not work for me. I still can't use CCleaner on the main user of my iMac but the other users that are installed on the computer the CCleaner program works without problem. Please indicate a different alternative to using: sudo launchctl load -w /Library/LaunchAgents/com.piriform.ccleaner.plist And this message appears: /Applications/CCleaner.app/Contents/scripts/com.piriform.ccleaner.plist: Service is disabled sudo launchctl bootstrap bootstrap gui/501 /Library/LaunchAgents/com.piriform.ccleaner.plist After this I restarted the computer and This procedure did not work The system.log shows this message: iMac-de-Imac com.apple.xpc.launchd[1] (com.piriform.ccleaner.2448[2223]): Service exited with abnormal code: 1 I uninstalled Maccleaner and CCleaner and reinstalled CCleaner and this option did not work either. Please investigate and provide me with an alternative since it was after installing MACCleaner that the problem began Thank you in advance Alberto Rico

The problems began when I installed MACCleaner. Before that everything worked fine. The initials parameters: sudo launchctl list|grep leaner - 0 com.piriform.ccleaner.uninstall - 0 com.piriform.ccleaner.engine.xpc - 0 com.piriform.ccleaner.services.xpc - 0 com.piriform.ccleaner.update.xpc - 0 com.piriform.ccleaner.services.submit

The problems started when I installed MACCleaner. Before that everything worked fine

Good morning Thank you for your answer. When I run the sequence the following appears: # sudo launchctl bootstrap gui/501 /Library/LaunchAgents/com.piriform.ccleaner.plist /Applications/CCleaner.app/Contents/scripts/com.piriform.ccleaner.plist: Service is disabled # sudo launchctl enable gui/501/com.piriform.ccleaner # In the System.log reports this message; iMac-de-Imac com.apple.xpc.launchd[1] (com.piriform.ccleaner.2448[2223]): Service exited with abnormal code: 1 Thanks in advance

As a complement to the above, I have found that in my iMac computer(Mac OS HIGH SIERRA) I have three users, in the main user where I installed Mac Cleaner, CCleaner does NOT work but in the other users it works.

I installed CCleaner in my MAC (Mac OS Sierra) and it worked fine. A few days later, I installed MACCleaner and it blocked CCleaner. I removed MACCleaner from my computer and reinstalled CCleaner, it still does not work. What should I do to fix the problem?