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Alberto Rico

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  1. Megan, fix it completely. I have only a message when I open CCleaner after restart or start the computer I got a message like this: The CCleaner application is no longer open. I close the message and try again and it opens without problem.
  2. HELLO Megan, finally CCleaner worked. I executed in Terminal the command: /bin/launchctl load -w /LibraryAgents/com.piriform.ccleaner.plist and the program started. Thank you very much for your help Megan
  3. Hi I put CCleaner Fix.app in the Applications Directory. I ran and in the system.log I got this message: Jan 10 12:03:41 iMac-de-Imac com.apple.xpc.launchd[1] (com.piriform.ccleaner.1944[578]): Service exited with abnormal code: 1 I restarted the computer as well, ran the sent program and CCleaner.app and nothing happened. The error message is the same for both cases. The strange thing is that CCleaner works fine for the other users of my computer. Alberto Rico
  4. Good morning launchctl print gui/$(id -u) (please see attachment) list_serv.lst
  5. Hello Using: sudo launchctl dumpstate | grep piriform (please see the attachment) Alberto Rico dump_ccleaner.lst
  6. Hello When I ran sudo launchctl load -D user /Library/LaunchAgents/com.piriform.ccleaner.plist /Applications/CCleaner.app/Contents/scripts/com.piriform.ccleaner.plist: Service cannot load in requested session /Applications/CCleaner.app/Contents/Frameworks/CleaningEngine.framework/Versions/A/Resources/com.piriform.ccleaner.engine.xpc.plist: service already loaded /Applications/CCleaner.app/Contents/PlugIns/Services.framework/Versions/A/Resources/com.piriform.ccleaner.services.submit.plist: service already loaded /Applications/CCleaner.app/Contents/Frameworks/com.piriform.ccleaner.update.bundle/Contents/XPCServices/com.piriform.ccleaner.update.xpc/Contents/Resources/launch.plist: service already loaded /Applications/CCleaner.app/Contents/Uninstaller.app/Contents/Resources/com.piriform.ccleaner.uninstall.plist: service already loaded Alberto Rico
  7. Good morning iMac-de-Imac:~ imac$ echo $(id -u) 501 iMac-de-Imac:~ imac$ sudo launchctl enable gui/$(id -u)/com.piriform.ccleaner Password: iMac-de-Imac:~ imac$ iMac-de-Imac:~ imac$ sudo launchctl bootstrap gui/$(id -u) /Library/LaunchAgents/com.piriform.ccleaner.plist Password: /Applications/CCleaner.app/Contents/scripts/com.piriform.ccleaner.plist: Service is disabled iMac-de-Imac:~ imac$ When I try to open the CCleaner program in the System.log, the following appears: Jan 9 10:51:24 iMac-de-Imac com.apple.xpc.launchd[1] (com.piriform.ccleaner.1944[550]): Service exited with abnormal code: 1 Thank you Alberto Rico
  8. Hello Megan Here a list of services my Imac OS HIGH SIERRA services.lst
  9. Hello Megan Additional information, I ran sudo launchctl print-disabled gui/501 disabled services = { "net.freemacsoft.AppCleaner-SmartDelete" => true "com.google.keystone.user.xpcservice" => true "com.trendmicro.DSLoginItemHelper" => true "com.piriform.update.ccleaner" => false "com.apple.TMHelperAgent.SetupOffer" => false "com.apple.ManagedClientAgent.enrollagent" => true "com.piriform.CCleaner"=> true "com.paragon-software.ntfs.notification-agent" => true "com.malwarebytes.mbam.frontend.agent" => false "com.microsoft.update.agent" => true "com.piriform.ccleaner.update" => true "com.spotify.client.startuphelper" => true "com.apple.FolderActionsDispatcher" => true "com.teamviewer.desktop" => true "com.paragon-software.ntfs.FSMenuAppLoginItemHelper" => true "com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d" => true "com.piriform.ccleaner" => false "com.piriform.ccleaner.plist" => false "com.apple.appleseed.seedusaged.postinstall" => true "com.teamviewer.teamviewer" => true "com.google.keystone.user.agent" => true "com.nektony.App-Cleaner-SIII-Helper" => true } login item associations = { } Thank you
  10. I executed EtreCheck: Launch Daemons: [Not Loaded] com.piriform.ccleaner.engine.xpc.plist (Piriform Ltd - installed 2023-01-05) Executable: /Applications/CCleaner.app/Contents/Frameworks/CleaningEngine.framework/XPCServices/com.piriform.ccleaner.engine.xpc [Not Loaded] com.piriform.ccleaner.services.submit.plist (Piriform Ltd - installed 2023-01-05) Executable: /Applications/CCleaner.app/Contents/PlugIns/Services.framework/Versions/Current/com.piriform.ccleaner.services.crashReporter [Not Loaded] com.piriform.ccleaner.services.xpc.plist (Piriform Ltd - installed 2023-01-05) Executable: /Applications/CCleaner.app/Contents/PlugIns/Services.framework/XPCServices/com.piriform.ccleaner.services.xpc [Not Loaded] com.piriform.ccleaner.uninstall.plist (Piriform Ltd - installed 2023-01-05) Executable: /Applications/CCleaner.app/Contents/Uninstaller.app/Contents/XPCServices/com.piriform.ccleaner.uninstall.helper [Not Loaded] com.piriform.ccleaner.update.xpc.plist (Piriform Ltd - installed 2023-01-05) Executable: /Applications/CCleaner.app/Contents/Frameworks/com.piriform.ccleaner.update.bundle/Contents/XPCServices/com.piriform.ccleaner.update.xpc/Contents/MacOS/com.piriform.ccleaner.update.xpc Launch Agents: [Not Loaded] com.piriform.ccleaner.plist (Piriform Ltd - installed 2023-01-05) Command: /Applications/CCleaner.app/Contents/MacOS/CCleaner -standaloneInstanceAllowed YES [Not Loaded] com.piriform.ccleaner.update.plist (Piriform Ltd - installed 2023-01-05) Executable: /Applications/CCleaner.app/Contents/Frameworks/com.piriform.ccleaner.update.bundle/Contents/MacOS/com.piriform.ccleaner.update Thanks in advance
  11. HI, I found these messages in the system logs: iMac-de-Imac com.apple.xpc.launchd[1] (com.piriform.CCleaner): This service is defined to be constantly running and is inherently inefficient. iMac-de-Imac com.apple.xpc.launchd[1] (com.apple.xpc.launchd.domain.pid.CCleaner.668): Failed to bootstrap path: path = /Applications/CCleaner.app/Contents/Frameworks/CleaningEngine.framework/Versions/A/XPCServices/com.piriform.ccleaner.engine.xpc, error = 20: Not a directory Mac-de-Imac com.apple.xpc.launchd[1] (com.apple.xpc.launchd.user.domain.501.100008.Aqua): Could not read path: path = /Library/LaunchAgents/com.piriform.ccleaner.pli, error = 2: No such file or directory iMac-de-Imac com.apple.xpc.launchd[1] (com.piriform.ccleaner.2304[379]): Service exited with abnormal code: 1 Thanks in Advance Alberto Rico
  12. When I run sudo launchctl load -w /Library/LaunchAgents/com.piriform.ccleaner.plist The message is Service cannot load in requested session I tried to run it on another user where CCleaner does work but I get the same error message every time
  13. In the system.log I found these messages: iMac-de-Imac com.apple.xpc.launchd[1] (com.piriform.ccleaner.2304[505]): Service exited with abnormal code: 1 iMac-de-Imac com.apple.xpc.launchd[1] (com.apple.mdworker.shared.04000000-0000-0000-0000-000000000000[502]): Service exited due to signal: Killed: 9 sent by mds[66]
  14. Hello after executing the commands: sudo launchctl load -w /Library/LaunchAgents/com.piriform.ccleaner.plist sudo launchctl bootstrap gui/501 /Library/LaunchAgents/com.piriform.ccleaner.plist CCleaner still does not work and again appears in the System.log the message: Mac-de-Imac com.apple.xpc.launchd[1] (com.piriform.ccleaner.2448[2223]): Service exited with abnormal code: 1 Thanks
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