nogardvfx

Almost another week has gone by and I have heard nothing. What should I do?

I sent in an email to the support address a few days ago and haven't heard a peep. What is the expected wait time?

Was a legit email. I also get it as a pop up when I go to check my license.

Here are my ref#s

I received an email stating that my license was expiring soon and CCleaner was promoting a 2 year deal w/ a $40 cashback. I went ahead and did the purchase through paypal, using my bank account, and received an error saying that the purchase did not go through. I tried again using paypal with my credit card with the same message. I then tried using the direct payment option and it "seemed" to go through. Now I have looked at my bank and see there is a $150 purchase on paypal and another on my credit card. My license is not update via the ccleaner program (expiring in November) and says it will auto renew. I have also received no emails showing anything was actually purchased. How do I go about rectifying this? Cheers