Kellie330 Posted September 27, 2008 Share Posted September 27, 2008 I just downloaded and ran the cleaner, however it says that the files have NOt been deleted yet. I read thru the quick tour and I didnt see anything on this issue. Where do I go to click or get rid of the bad files? Im lost can anyone please help...tyvm! Link to comment Share on other sites More sharing options...
davey Posted September 27, 2008 Share Posted September 27, 2008 I just downloaded and ran the cleaner, however it says that the files have NOt been deleted yet. I read thru the quick tour and I didnt see anything on this issue. Where do I go to click or get rid of the bad files? Im lost can anyone please help...tyvm! Hello Kelly, Welcome to the forums. I am glad you took the time to post. Please read the following links and set-up these special things before you run the "cleaner". This way you will be off to a good start. PC Pro Awards 2008: Software of the Year WINNER: CCleaner 2 http://www.pcpro.co.uk/awards/index.php?pageId=16 davey http://www.ccleanerbeginnersguide.com/ CCleaner Beginner's Guide.com Bookmark and save to Favorites Beginners advice Start here with this link and follow its advice. http://forum.piriform.com/index.php?s=&...st&p=105208 Also see this link about the Registry and newbies. http://forum.piriform.com/index.php?s=&...ost&p=96510 Come back and let us know how you did and what else we can help you with. There are lots of easy things to learn. One step at time. Link to comment Share on other sites More sharing options...
Moderators Augeas Posted September 27, 2008 Moderators Share Posted September 27, 2008 Have you just pressed the Analyse button, and not the Run Cleaner button? Link to comment Share on other sites More sharing options...
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