Jim L Posted September 24, 2006 Share Posted September 24, 2006 I found a problem after updating CCleaner version 1.33.382 it corrupted NSW 2006 protected recycle bin. I tried uninstalling CCleaner and this didn't fix the problem. I then tried uninstalling NSW 2006 and reinstalling it, but this didn't fix the problem. I then reformated my computer and then reinstalled everything except CCleaner. Now everything works correct, but after installing CCleaner the Norton Protected Recycled Bin is grayed out again. I contacted Norton and they couldn't fix the problem. I haven't had any problems with CCleaner until after this last update v1.33.382 Thanks Jim L. Windows XP Pro full version fully updated NTFS Emachine C6207 NIS 2006 NSW 2006 Link to comment Share on other sites More sharing options...
TheFiresInTheSky Posted September 24, 2006 Share Posted September 24, 2006 welcome to the CC forums jim an easy temporary fix would be to do a system restore. start>programs>accessories>system tools>system restore. have you checked off anything in the advanced section on Ccleaner? Link to comment Share on other sites More sharing options...
Jim L Posted September 24, 2006 Author Share Posted September 24, 2006 welcome to the CC forums jim an easy temporary fix would be to do a system restore. start>programs>accessories>system tools>system restore. have you checked off anything in the advanced section on Ccleaner? Link to comment Share on other sites More sharing options...
Jim L Posted September 24, 2006 Author Share Posted September 24, 2006 Thanks for the quick reply. I did try check and uncheck everything in the setting window of ccleaner and this didn't help on this issue. The advanced window of ccleaner I keep everything in default mode. Thanks Jim L. Link to comment Share on other sites More sharing options...
TheFiresInTheSky Posted September 24, 2006 Share Posted September 24, 2006 theres 2 tabs, a windows and a applications tab. go to applications and uncheck nortons. that should work. you are talking about the cleaner and not the issues part, right? Link to comment Share on other sites More sharing options...
JDPower Posted September 24, 2006 Share Posted September 24, 2006 theres 2 tabs, a windows and a applications tab. go to applications and uncheck nortons. that should work. you are talking about the cleaner and not the issues part, right? Also, as this is related to Nortons protected recycle bin, I would suggest trying unticking the 'Empty Recycle Bin' under the Windows tab of CCleaner (though I have no knowledge of this particular Norton function) Link to comment Share on other sites More sharing options...
Eldmannen Posted September 24, 2006 Share Posted September 24, 2006 People are still installing Norton software into their computers by free will these days? Link to comment Share on other sites More sharing options...
JDPower Posted September 24, 2006 Share Posted September 24, 2006 People are still installing Norton software into their computers by free will these days? LOL, I resisted the comment. I knew someone else would come along with one though Link to comment Share on other sites More sharing options...
TonyKlein Posted September 25, 2006 Share Posted September 25, 2006 LOL, I resisted the comment. I knew someone else would come along with one though I even knew who it would be... Tony CLSID List - A Collection of Autostart Locations Link to comment Share on other sites More sharing options...
Eldmannen Posted September 25, 2006 Share Posted September 25, 2006 You can always count on Eldmannen to bash Norton/Symantec! Well, you didn't do it, and someone just had todo it! Everybody knows it, nobody says it. Link to comment Share on other sites More sharing options...
Mike Rochip Posted September 25, 2006 Share Posted September 25, 2006 You are the master of saying that which would otherwise be unsaid ! Link to comment Share on other sites More sharing options...
TheFiresInTheSky Posted September 25, 2006 Share Posted September 25, 2006 well on the topic of nortons, what about the one button checkup and the stuff that doesnt necessarily have to run all the time? ive heard that the only reason ppl dont use it is because its a resource hog. Link to comment Share on other sites More sharing options...
Eldmannen Posted September 26, 2006 Share Posted September 26, 2006 well on the topic of nortons, what about the one button checkup and the stuff that doesnt necessarily have to run all the time? ive heard that the only reason ppl dont use it is because its a resource hog. Oh nono, that is just one of the reasons. Norton products are notorious for being troublesome to uninstall, the uninstaller rarerly works, and you have to goto the Norton website and download an uninstaller utility which does an poor job at uninstalling Norton products. Getting rid of Norton products have been described as more difficult than getting rid of viruses. Link to comment Share on other sites More sharing options...
TonyKlein Posted September 26, 2006 Share Posted September 26, 2006 What Really Slows Windows Down Tony CLSID List - A Collection of Autostart Locations Link to comment Share on other sites More sharing options...
Mike Rochip Posted September 27, 2006 Share Posted September 27, 2006 What Really Slows Windows Down Thanks Tony, interesting article. I'd love to know what application he used to evaluate and display the booting process. Link to comment Share on other sites More sharing options...
erwin_mi Posted October 1, 2006 Share Posted October 1, 2006 Who has a solution for this problem? What does NOT help: - checking/unchecking options in ccleaner - reinstalling norton. Hint: the solution has to be related to something that is changed in the most recent version(s) of ccleaner, because everything was working perfectly before... Link to comment Share on other sites More sharing options...
Eldmannen Posted October 1, 2006 Share Posted October 1, 2006 Who has a solution for this problem? What does NOT help: - checking/unchecking options in ccleaner - reinstalling norton. Hint: the solution has to be related to something that is changed in the most recent version(s) of ccleaner, because everything was working perfectly before... How about uninstalling Norton and never installing it again? Norton brings more trouble than it's worth. Link to comment Share on other sites More sharing options...
erwin_mi Posted October 1, 2006 Share Posted October 1, 2006 How about uninstalling Norton and never installing it again? Norton brings more trouble than it's worth. Perfect solution! Others solutions of the same kind (from good to better):- format your pc - use mac os - use linux - destroy your computer and never use one again - commit suicide. I think these solutions are as good as the one you're providing... Link to comment Share on other sites More sharing options...
Moderators Andavari Posted October 1, 2006 Moderators Share Posted October 1, 2006 If you're on Windows XP you could create a new profile with Admin privileges to see if the same thing is broken in the new profile that hasn't ever been cleaned. If it isn't broken in the new Admin profile it would have something to do with your current user profile and could possibly be narrowed down to something wrong in the registry. About the only way you're going to discover exactly what's happening is to do some detective work: Create a System Restore point before cleaning your user profile, while Norton Protected Recycle Bin still works. It also wouldn't hurt to make a known good registry backup with ERUNT in case System Restore fails to restore your system to it's previous state. Download and install Total Uninstall 2.35 (Last Freeware Version), run a scan with Total Uninstall pretending as if you're installing some software even though you aren't so that it can track the exact system changes. Use the Total Uninstall option after the preliminary scan to install multiple programs which allows you to exit Total Uninstall yet keep the preliminary scan results. Run CCleaner and see if Norton Protected Recycle Bin becomes broken, which may require a reboot to determine. Note: Total Uninstall will automatically run after the reboot to determine the changes. Then looking through the Total Uninstall changes you can look at what possible files and registry keys have been changed or removed. Sharing your results with the CCleaner developer and Symantec/Norton may fix a potential issue. Link to comment Share on other sites More sharing options...
JDPower Posted October 1, 2006 Share Posted October 1, 2006 Excellent post Andavari, I'll be keeping a copy of that for future reference BTW is that Total Uninstall good for everyday install and uninstall of programs, been meaning to try it out and never got round to it? Link to comment Share on other sites More sharing options...
erwin_mi Posted October 6, 2006 Share Posted October 6, 2006 If you're on Windows XP you could create a new profile with Admin privileges to see if the same thing is broken in the new profile that hasn't ever been cleaned. If it isn't broken in the new Admin profile it would have something to do with your current user profile and could possibly be narrowed down to something wrong in the registry. About the only way you're going to discover exactly what's happening is to do some detective work... I created a new admin user: norton bin is broken here too... For what's it worth: I attached a log file created by total uninstaller when installing ccleaner. At first sight nothing is refering to norton or symantec... Imo ccleaner doesn't break the norton bin when installing but corrupts it somehow later on. So the problem seems to be deeper in the progam... Any ideas? ccleaner.txt ccleaner.txt Link to comment Share on other sites More sharing options...
Moderators Andavari Posted October 7, 2006 Moderators Share Posted October 7, 2006 BTW is that Total Uninstall good for everyday install and uninstall of programs, been meaning to try it out and never got round to it? Yes, and I use it to track any and all installations with the only exceptions being CCleaner and Firefox which I always over-install/upgrade, however all other programs I tend to not trust what they're installing. Although Total Uninstall pretty much gets rid of most, or all of some applications it can't determine what files were created after the watched installation therefore it's vital to update any programs that have an integrated updater, and at least run the program once so that program saves it's registry settings after all that Total Uninstall should have a rather thorough watched installation. Total Uninstall however does at times fail to remove some registry keys that have subkeys, although those are typically application settings added after the watched installation which are rather easy to remove with regedit. For what's it worth: I attached a log file created by total uninstaller when installing ccleaner. At first sight nothing is refering to norton or symantec... Imo ccleaner doesn't break the norton bin when installing but corrupts it somehow later on. So the problem seems to be deeper in the progam... Any ideas? The only thing that log shows are added items, I didn't notice any listed as removed. And since Norton Protected Recycle Bin is broken on the new Admin profile before even running CCleaner it may have something to do in the registry under HKEY_LOCAL_MACHINE, or another global registry area, or a file needed by Norton Protected Recycle Bin is either broken/corrupt or un-registered. Link to comment Share on other sites More sharing options...
MikeW Posted October 7, 2006 Share Posted October 7, 2006 As you have problems with the protected recycle bin, the best way I have found is to remove it, the run ccleaner. Then reinstall if you feel you need it. Link to assist with the removal http://service1.symantec.com/SUPPORT/nsw.n...9f?OpenDocument Win 7 Home Premium 64 bit - IE11 - Nod32 - Mbam pro Link to comment Share on other sites More sharing options...
erwin_mi Posted October 7, 2006 Share Posted October 7, 2006 Maybe we're searching in the wrong direction: http://www.dslreports.com/forum/remark,17014169 . Link to comment Share on other sites More sharing options...
erwin_mi Posted November 2, 2006 Share Posted November 2, 2006 Symantec fixed this issue through LiveUpdate: see also the link in my previous message... Link to comment Share on other sites More sharing options...
Recommended Posts