Linda1968 Posted August 23 Share Posted August 23 Suddenly CCleaner will not open. I get message: Event Set Information Could Not Be located ADVAPI32.dll not found What happened and how can I fix it? Please keep it simple. I am not a computer whiz. Thank you. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 23 Moderators Share Posted August 23 Are you using Windows 10 or Windows 11? Have you used the registry cleaner in CCleaner? Is your security software up to date and all scans are clean? Have a read here https://malwaretips.com/blogs/advapi32-dll-what-it-is-how-to-fix-errors/ Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators nukecad Posted August 24 Moderators Share Posted August 24 Just to note that Malwarebytes had had a major version update with a new User Interface since that linked article was written, it works in generally the same way but the screens are slightly different. So don't be surprised if/when you install Malwarebytes and it looks like this rather that the one in that article: *** Out of Beer Error ->->-> Recovering Memory *** Keep getting logged out of websites? See this link: https://community.ccleaner.com/topic/67601-saved-passwords/#comment-349999 Wondering about why some files come back after cleaning? See this link: https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
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