Jodyboy Posted February 11, 2023 Share Posted February 11, 2023 (edited) Purchased the Pro version after many years of using freebie. Installed the Pro on my Mac running Ventura 13.2. Ran ok for about a week then just quit opening. Won't open in FINDER and won't open in LAUNCHPAD. In FINDER, it blinks briefly, but will not open. I see no error messages. Bummer, should'a stayed with the freebie version, at least it worked. Will greatly appreciate any help in getting this back up and running. Hope I didn't waste my money. Thank you Edited February 11, 2023 by Jodyboy spelling Link to comment Share on other sites More sharing options...
Guest Andrei CCleaner Posted February 13, 2023 Share Posted February 13, 2023 Hello @Jodyboy please email our team at support@ccleaner.com so they could investigate your situation as soon as possible and help you out. Link to comment Share on other sites More sharing options...
Jodyboy Posted February 14, 2023 Author Share Posted February 14, 2023 Thanks for the advice, and I did contact support, but they are V E R Y slow to respond, and so far no help. Link to comment Share on other sites More sharing options...
Guest Andrei CCleaner Posted February 15, 2023 Share Posted February 15, 2023 Sorry for the time taken on this matter. Rest assured they will get to your ticket soon @Jodyboy Link to comment Share on other sites More sharing options...
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