David J Ellis Posted August 7, 2022 Share Posted August 7, 2022 Got Speccy Professional finally as free version was not showing CPU or memory details on new setup but Prof version the same. Biostar B350 GT5 with latest BIOS dated 5/23/2022 which includes support for the Ryzen 5 5600 B35AG523.BSS 1. AGESA ComboAM4v2 PI 1.2.0.7 Update (Use F12 Key to update BIOS) 2. Add Renoir Processor support AM4 Ryzen 5 5600 100-000000927 3.5 GHz N/A Vermeer 65W B35AG523.BSS Speccy had no trouble reporting system details as long as CPU was old Ryzen 7 1700 Once I swapped in a new Ryzen 5 5600 it developed the above mentioned errors. Link to comment Share on other sites More sharing options...
Guest johnccleaner Posted August 8, 2022 Share Posted August 8, 2022 Please save a Speccy Snapshot via File > Save Snapshot... in Speccy, then contact our support team via the Contact Us form located here: https://support.piriform.com/hc/en-us/requests/new?ticket_form_id=86507 or by emailing support@ccleaner.com directly, including this Snapshot with the message, and we'll be happy to look into this matter further. Link to comment Share on other sites More sharing options...
David J Ellis Posted August 11, 2022 Author Share Posted August 11, 2022 Similar issues in a new B550 board with an AMD Ryzen 7 5800X3D CPU. Memory was listed correctly, though. 5800X3D.speccy Link to comment Share on other sites More sharing options...
BonusFry Posted August 11, 2022 Share Posted August 11, 2022 Same issue with a Gigabyte B450 motherboard and a 5600G. DESKTOP-BARN3NL.speccy Link to comment Share on other sites More sharing options...
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