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Micorsoft Surface Pro 7 Touchpad and Keyboard Quit Working


J Bertus

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I have used the update driver twice on my Microsoft Surface Pro 7 laptop and both times it has caused my touchpad and keyboard to quit working.  I paid a tech to reinstall Windows thinking it was a virus issue.  Didn't realize the virus was the driver update until I updated again.  Fortunately I created a recovery point.

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Glad to hear that you were able to use the System Restore function to reverse this problem.

If you're interested in helping us try to track down the cause of this issue, please contact our support team via the Contact Us form located here: https://support.piriform.com/hc/en-us/requests/new?ticket_form_id=86507 or by emailing support@ccleaner.com directly so that we can retrieve some logs and other information that will aid our development team in investigating this problem.

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