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error 87 when removing System Restore point


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Hi @hwpratt Can you please see if you also receive an error when attempting to delete the System Restore point in Windows, using the following steps?

  1. Open the "Run" dialog in Windows (On the keyboard, hold the "Windows" ( ?name=Windows+Logo.png) and "R" keys simultaneously)
  2. Type: cleanmgr > click OK
  3. Click "Clean up system files"
  4. Open the "More Options" tab
  5. Under the "System Restore and Shadow Copies" section, click "Clean up..."
  6. Click "Delete"

If this does work, would you be willing to create some new System Restore points in Windows, then check to see if CCleaner continues to generate error 87 when attempting to delete them?

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