Kazim Posted January 15, 2020 Share Posted January 15, 2020 Mam odmowy akceptu klucza w zgodnej z instrukcją instalacji zakupionego programu Recuva i Defraggler Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted January 16, 2020 Moderators Share Posted January 16, 2020 Please use https://translate.google.co.uk Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Guest Sandra CCleaner Posted January 17, 2020 Share Posted January 17, 2020 On 15/01/2020 at 23:12, Kazim said: Mam odmowy akceptu klucza w zgodnej z instrukcją instalacji zakupionego programu Recuva i Defraggler Czesc Kazim, prosze skontaktuj sie z nami pod adresem support@ccleaner.com. Jest mozliwe, ze niestety w kluczu jest blad i dlatego nie dziala. Niestaty czasami bledy w kluczu sie zdarzaja, za co przepraszamy. Nasz team bedzie mogl podac nowy klucz,zgodnie z zakupem. Dziekujemy. Link to comment Share on other sites More sharing options...
Kazim Posted January 17, 2020 Author Share Posted January 17, 2020 Napisałem o kłopocie z tym kluczem do support@cleaner.com. Nie mam odpowiedzi. Nie mogę nadal korzystać z zakupu Cleaner/Recuva!. Proszę wysłać mi nowy klucz. K. Wąsowicz Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted January 17, 2020 Moderators Share Posted January 17, 2020 19 minutes ago, Kazim said: Napisałem o kłopocie z tym kluczem do support@cleaner.com. Nie mam odpowiedzi. Nie mogę nadal korzystać z zakupu Cleaner/Recuva!. Proszę wysłać mi nowy klucz. K. Wąsowicz Google translate.. I wrote about this trouble to support@cleaner.com. I have no answer. I cannot continue using the Cleaner / Recuva! Purchase. Please send me a new key. K. Wąsowicz Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Kazim Posted January 18, 2020 Author Share Posted January 18, 2020 At least I have done registration. This is mistake in instruction , about word in polish"nazwa" (name). Ought to be: "nazwisko, imię" (family) Link to comment Share on other sites More sharing options...
Kazim Posted January 18, 2020 Author Share Posted January 18, 2020 Just now, Kazim said: At least I have done registration. This is mistake in instruction , about word in polish"nazwa" (name). Ought to be: "nazwisko, imię" (family) This is not serious about silence of my problem in support CCleaner. Link to comment Share on other sites More sharing options...
Guest Sandra CCleaner Posted January 20, 2020 Share Posted January 20, 2020 Hi there, as we have mentioned our support team will be in touch with you as soon as possible. Please do check your spam mailbox for communications from us. Thank you. Link to comment Share on other sites More sharing options...
Guest Sandra CCleaner Posted January 20, 2020 Share Posted January 20, 2020 On 18/01/2020 at 22:31, Kazim said: At least I have done registration. This is mistake in instruction , about word in polish"nazwa" (name). Ought to be: "nazwisko, imię" (family) Thanks for spotting! Our team will take a look at this asap and amend as appropriate. Link to comment Share on other sites More sharing options...
Moderators nukecad Posted January 20, 2020 Moderators Share Posted January 20, 2020 I'm not sure that is a bug; "nazwisko, imię" translates to 'Surname'. So which to use would would depend if Kazim had used 'Kazim' or 'Wąsowicz' or even 'Kazim Wąsowicz' when purchasing his licence. To register he would have to use the same as when he purchased. His last reply indicates that it was his missunderstanding and "not serious". *** Out of Beer Error ->->-> Recovering Memory *** Keep getting logged out of websites? See this link: https://community.ccleaner.com/topic/67601-saved-passwords/#comment-349999 Wondering about why some files come back after cleaning? See this link: https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043 Link to comment Share on other sites More sharing options...
Guest Sandra CCleaner Posted January 21, 2020 Share Posted January 21, 2020 On 20/01/2020 at 15:05, nukecad said: I'm not sure that is a bug; "nazwisko, imię" translates to 'Surname'. So which to use would would depend if Kazim had used 'Kazim' or 'Wąsowicz' or even 'Kazim Wąsowicz' when purchasing his licence. To register he would have to use the same as when he purchased. His last reply indicates that it was his missunderstanding and "not serious". Hey, I have asked support team to take a look and I will double check as I speak and read Polish . But yes, name needs to be the same as when purchasing so this could be the error. Link to comment Share on other sites More sharing options...
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