pablflleras Posted September 5, 2018 Share Posted September 5, 2018 Hey guys, im running a Windows 10 computer trying to recover data from an external 1TB drive. When i try to run a scan with recuva it crashes as soon as i press the "start" button. Tried it with the portable version and same issue. Works on my OS drive that is also 1 TB. the drive im trying to recover data from was in RAW format but i did a quick format on it to make it NTFS while not messing up the data. Link to comment Share on other sites More sharing options...
JackAnt Posted September 6, 2018 Share Posted September 6, 2018 Hi, Pablflleras. Sorry I have nothing to help you with as I faced problems recovering encrypted data after a new computer replacement. I forgot the passcode and all items were encrypted. The developer indicated that the files to the original owner should have been accessible in their native (pre-encrypted) format but they were not. This meant I lost all my previous (but highly important) data. My suggestion to you is to contact Piriform Technical Support (for RECUVA) directly and request their help. Of course, I don't know if the drive size (1TB) can be successfully scanned by the program for corrupted/recoverable files by their software. Very sorry. Good luck! Sincerely, JackAnt Link to comment Share on other sites More sharing options...
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