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Message: Unable to open drive


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I used the free version of Recuva to find some files on a plug in WD My Book Home Edition that I had accidentally reformatted. It found everything (I think) but only on Deep Scan. The entire operation took 8 days to complete.

I was so happy with how it went (apart from the slowness) that I elected to pay for the program. And figured I would do another scan with the Pro version, but selecting some optional tweaks.

Using the Wizard I identify the drive (on my PC it is Local Disk J:) and select deep scan, find Images only and non-deleted. Hit start.

Then I get the message "Unable to open drive"

I was able to do it before with the free edition, and when I get to the advanced menu the J: drive is not showing. It does in the wizard. What am I doing wrong?

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