Claude53 Posted January 18, 2016 Share Posted January 18, 2016 Hi, I hope somebody can help me with my problem. My dad bought a new laptop with windows 10 home. I have installed Ccleaner Professional on it, when I try to update it will go through the download process for the update but when it get almost to the end, it just quits and won't finish. Thank you,Claudia Link to comment Share on other sites More sharing options...
Moderators mta Posted January 19, 2016 Moderators Share Posted January 19, 2016 don't forget that having the Pro version entitles you to direct, priority support from Piriform, rather than this forum. but, something to try; make sure you are getting the download from the official Piriform builds page here: http://www.piriform.com/ccleaner instead of using the inbuilt update process, go there and manually download the file. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
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