larymax Posted April 27, 2013 Share Posted April 27, 2013 Have happily used CCleaner for years. Lately, when I "analyze" for files to be removed, CCleaner will report, for instance, 236MB, but when I run cleaner, it says 38MB removed. If I re-run it, it shows that files have been cleaned. These large disparities are turning up quite frequently nowadays. Am I missing something? Larry Link to comment Share on other sites More sharing options...
Moderators mta Posted April 27, 2013 Moderators Share Posted April 27, 2013 OS version? CC version? last time you upgraded CC? options used? e.g. do you include/exclude restore points, hibernation file, VSS, temp file older than 24 hours? other programs running at the same time? more info = more help. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
nodles Posted April 27, 2013 Share Posted April 27, 2013 Have you closed your browser before cleaning? Which browser are you using? Link to comment Share on other sites More sharing options...
larymax Posted April 30, 2013 Author Share Posted April 30, 2013 Thanks, guys! I just downloaded the most recent free version, v4.01.4093 (64 bit), though I only recently did so after having replaced Windows 7 hard drive just 3 weeks ago. Like others, I was confused by the "update" page, and possibly did not find the right free version before, though this has never happened in all the years I've been using CC. I just ran the cleaner, 7 passes, and it deleted all 14MB that were reported. Will get back with more details if the problem happens again. Thanks for "being there"!!! Larry Link to comment Share on other sites More sharing options...
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