osunate06 Posted September 19, 2010 Share Posted September 19, 2010 I get the following error when I try to scan the registry with the activex and class issues checkbox checked AtlThrow: hr = 0x8007000e CCleaner v2.35.1223 MS Windows XP Professional SP3 Intel Core2 Duo CPU P8700 @ 2.53GHz 1.9GB RAM Mobile Intel 4 Series Express Chipset Family ID=-1 PR=3703 DA= RK=HKCR\ RU=3 CK=-2147483648 SK= VK= VA= CR=3 PF=0 EI=0 FL=0 IIT=0 FI=-1 SI=0 Link to comment Share on other sites More sharing options...
Alan_B Posted September 19, 2010 Share Posted September 19, 2010 1. I suggest you scan with all boxes unchecked to reconfirm a full scan of nothing is O.K., then check only the ActiveX box and confirm that this by itself causes the problem 2. I suggest you download from FileHippo an earlier version of CCleaner e.g. CCleaner 2.30.1130. If a 6 month old version gives no problem then either a bug has crept in, or it is worth a new download and instal of CCleaner 2.35.1223 in case your present installation is corrupt. If a 6 month old version has the same problem it could be something corrupted in the registry, in which case it is out of my league and I am out of here ! I am of course assuming that the error comes during SCAN and not the subsequent FIX, which opens a whole new can of worms. Alan Link to comment Share on other sites More sharing options...
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