Fragmented file error when searching

[Keyen Night]

When I go to tab "Search" and set finding parameters and then push "Search" Defraggler throw a unhandled exception and Windows close him with the clasic Windows message external process error "XXX has encountered a problem and needs to close. If you are in the process, you might miss the information that you are working.".

 

The error signature:

 

AppName: defraggler.exe AppVer: 1.21.0.209 ModName: kernel32.dll

ModVer: 5.1.2600.5781 Offset: 00012afb

 

My system information is Microsoft Window XP SP3 Intel Core2 Duo CPU E4600 @ 2.40GHZ 2GB RAM NVIDIA GeForce 9500 GT 512MB

 

Thanks and I wait to they may fix this error.

[DennisD]

Hi Keyen, and welcome to the forum.

 

It will help the devs if you could run Defraggler in debug mode, and post the log here:

 

http://docs.piriform.com/defraggler/troubleshooting/running-defraggler-in-debug-mode

 

Thanks

[Keyen Night]

Here is Defraggler.exe[date].txt and exception.txt

 

Sorry if my english is bad I speak spanish

Defraggler.exe.1_21_2092010-08-23_10-18.txt

exception.txt

[DennisD]

Your English is fine Keyen, and thanks for posting the log.