cleaner crashes

[johnice]

v.2.32.1165

stops at 46% OPERA ICONS ... newest version ... NEVER ENCOUNTERED THIS BEFORE!

 

if i go into applications and remove check in OPERA icons it runs completely!

 

wassup here?

[DennisD]

Hi johnice.

 

It would help the devs if you could post back which Operating System you're running. I don't get that problem with Opera and XP SP3, so your OS could relevant.

 

Thanks.

[johnice]

sorry,

 

Windows XP Media Center Edition Service Pack 3 (build 2600)

 

2.80 gigahertz Intel Pentium D

16 kilobyte primary memory cache

1024 kilobyte secondary memory cache

 

74.97 Gigabytes Usable Hard Drive Capacity

42.93 Gigabytes Hard Drive Free Space

 

TSSTcorp DVD+-RW TS-L532B [CD-ROM drive]

 

Maxtor 6V080E0 [Hard drive] (80.00 GB) -- drive 0

Multi Flash Reader USB Device [Hard drive] (7.95 GB) -- drive 1

 

ps... i have uninstalled and reinstalled twice -still same problem!

 

i just run it with opera webicons unchecked now

[DennisD]

Thanks for the info.

 

Have you tried manually deleting the contents of the Opera Icons folder, in case there's some corrupted file in there causing a problem?

 

If you don't actually want to lose the "Bookmark" and "Search Engine" favicons, you could simply copy the folder to a safe location, try the manual delete to see if there's anything stubborn in there, and then copy the original folder back.

 

In case you don't know, the folder is located here:

 

C:\Documents and Settings\<username>\Local Settings\Application Data\Opera\Opera\icons

 

You would have to enable "Hidden Files And Folders" to do this.

 

Just a thought.

[johnice]

did all that...

 

didn't work

 

still only works with Opera web icons unchecked

[DennisD]

If you successfully deleted the contents of the Icons folder manually, and still have a problem, I'm at a loss I'm afraid.

 

One for the devs to ponder, and as you've posted in the bug section they will pick it up. The Opera "Website Icons" checkbox is a recent edition to CCleaner, so there could still be the occasional glitch with it. The next version may fix things.

 

Sorry I couldn't be of more help

[Alan_B]

I suggest :-

 

Run CCleaner with the Opera Icons folder unchecked

Now Analyze and the results should indicate nothing more to be removed

Now check the icon cleaning and once more Analyze - hopefully that will show Opera Icons folder,

Now manually delete the Opera Icons folder

Repeat the Analyze and observe whether Opera Icons folder is still there.

 

Hopefully that will tell us if the Opera Icons folder cannot be deleted for any one of 100 Windows "gotchas",

or if perhaps CCleaner is not looking at the right thing.

 

Alan

[johnice]

thanks, but seems like a lot of work for a 'one step' tool that previously worked flawlessly.

i've stopped using opera as a result