Jump to content

Ran CCleaner and lost internet connection to my own router


ygtma

Recommended Posts

I have a laptop, a desktop, a wireless router (DLink), and a cable modem. My problem concerns my laptop and maybe my router. I'm running Vista.

 

I ran CCleaner. Then I launched Firefox. Firefox said that I was not connected to the internet. My wireless connection icon showed limited connection. I opened Network and Sharing Center and found that I had local access only, that is, connection from my laptop to my router, but not to the internet. I tried Internet Explorer and got the same result.

 

Using Network and Sharing Center, I disconnected from my own network and then tried to connect to it again. The connection dialogue box said, "it is taking longer than normal to connect to the network." Eventually, I got limited connection again -- laptop to router, but no internet.

 

I restarted the computer and tried again. Same result.

 

Then I tried to connect to a neighbor's unsecured network, and it worked.

 

The desktop is connected to the internet. My router and modem both show all green lights.

 

How can I reconnect to my own router? I think CCleaner must have changed something that allows me to access the internet.

 

Later today, when no one is using the desktop, I'll reset the entire network, but do I have to do that every time I run CCleaner?

 

Thank you.

Link to comment
Share on other sites

which model is the Dlink wireless router? please don't say DI524.

 

In any case, if this happens again, you could try the following if applicable:

 

1. try to switch off your WiFi if your laptop has such a physical switch. wait for 30 seconds and switch it on again.

 

2. if that didn't fix the problem, open a command prompt as an administrator and do the following:

 

ipconfig /release

ipconfig /renew

 

 

a quick reboot probably doesn't help too much because windows caches some settings

Link to comment
Share on other sites

I'm not terribly familiar with Vista network connections, but isn't whether it's LAN or internet a property of the connection itself somewhere? I.e. does it just need reconfiguring?

 

It does sound like your laptop rather than the network. Other things to try:

 

Disable / re-enable the connection.

 

Remove and recreate the connection.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.