WaveDreamer Posted October 28, 2009 Share Posted October 28, 2009 Hi! I just wonder why CCleaner (actual 2.25) makes trouble with the Cookies... CCleaner just shows me in the Extras-Cookies-Tab (To keep selected) the Cookies of the MS IE and not the Cookies from Firefox. My system: Windows 7 Ultimate 64bit CCleaner v2.25.1025 - German Language Firefox v3.54 IE 8 Is there a workaround? Thanks! Edit: Problem of v2.24 - in v2.24 it works fine. Link to comment Share on other sites More sharing options...
metalj Posted October 29, 2009 Share Posted October 29, 2009 You mean Options > Cookies? Cookies are placed in the "Cookies to delete" box by default. Search for them there. I suggest you delete IE's cookies first so FF's become easier to find. Also, make sure that you are not deleting them in Cleaner > Applications tab, Firefox/Mozilla > cookies. Piriform Software User Guides Link to comment Share on other sites More sharing options...
WaveDreamer Posted October 29, 2009 Author Share Posted October 29, 2009 Hi! Yes, under Options/Cookies. There are only the cookies of the Internet Explorer shown, not the Cookies of Firefox. You can click on one Cookie and see the IE-Logo at the Bottom... I know how to delete Cookies manually Maybe this is a bug in Win7 x64? Link to comment Share on other sites More sharing options...
metalj Posted October 29, 2009 Share Posted October 29, 2009 It could be a bug in CC. (I don't have Win 7 so I can't recreate) In the moment, CCleaner has only preliminary support for windows 7 (I forgot to tell you ) (http://docs.piriform.com/ccleaner/introduc...em-requirements) so maybe if devs read this topic they will fix it. Piriform Software User Guides Link to comment Share on other sites More sharing options...
WaveDreamer Posted October 30, 2009 Author Share Posted October 30, 2009 Thanks Link to comment Share on other sites More sharing options...
WaveDreamer Posted October 30, 2009 Author Share Posted October 30, 2009 Hi! It must be a Problem of the Version 2.25 - and its not the problem of Windows 7 x64. I also own a Samsung NC10 Netbook with Windows XP Home 32bit - and I updated the v2.24 to v2.25 - and now theres the same issue than on my home-pc. Opera is also installed on my Netbook. CCleaner finds the Cookies from the Internet Explorer and Opera - but not the Cookies of Firefox v3.54 :/ EDIT: I found v2.24.1010 and I installed it on my netbook - works fine. Its a Problem of v2.25 Link to comment Share on other sites More sharing options...
Guest MrT Posted October 30, 2009 Share Posted October 30, 2009 Hi I am sorry to hear that you are having problems with CCleaner v2.25 and FF cookies. We haven't been able to reproduce the problem. We have tested FF 3.5.4 on W7 64bit and it works as expected. Can you please provide more details about the steps you are following so we can reproduce the problem? Thanks Link to comment Share on other sites More sharing options...
WaveDreamer Posted October 30, 2009 Author Share Posted October 30, 2009 Hi MrT, mhh I try to help you As I wrote it works on my XP Home Netbook. Now I am at home at my W7 64bit System and deinstalled the CCleaner v2.25 and installed the v2.24 - Firefox was open. After installing it the same issue here: no cookies. Then I closed Firefox and CCleaner, opened CCleaner and... everything is okay. I am sure that Firefox was not active when I tried it on v2.25... Hope this helps a little bit. Link to comment Share on other sites More sharing options...
metalj Posted October 31, 2009 Share Posted October 31, 2009 Seems like this guy also has the same problem. Piriform Software User Guides Link to comment Share on other sites More sharing options...
Brenzef Posted November 7, 2009 Share Posted November 7, 2009 I run Win7-64bits too. Same problem, no cookies in the ccleaner list. If this is a ccleaner problem and development needs detailed whatever info to resolve, I would be happy to help. Please contact me through e-mail. Link to comment Share on other sites More sharing options...
mark09 Posted November 8, 2009 Share Posted November 8, 2009 I've installed CCleaner on the recommendation from others in this forum. It seems ok. The only thing is that when I go into the Options --> Cookies area, I can select the cookies that I want to keep and move them over tot he right window pane. I thought that all the other cookies left in the left side window pane gets deleted when I run the Cleaner. Have I just misunderstood the process or am I missing a step or a check on something that will tell it to clean out all cookies other than the ones within the "cookies to keep" section. Spam link in sig removed and user banned Link to comment Share on other sites More sharing options...
WaveDreamer Posted November 26, 2009 Author Share Posted November 26, 2009 same issue in v2.26... Link to comment Share on other sites More sharing options...
kronckew Posted December 2, 2009 Share Posted December 2, 2009 i have the same or similar problem, ccleaner 2.26.1050, win7 x64 ultimate if firefox/mozilla is set to delete cookies in 'applications', it deletes ALL cookies, including the ones i said not to delete in the options, if i untick the firefox cookies box in applications, it does not delete ANY cookies. sometimes no firefox cookies show up after a deletion, then suddenly all are listed. this just happened to me again, was showing only three cookies in options in left panel. ticked 'cookies' in applications, now shows 146 cookies. if i untick the cookies in applications for firefox, the list goes back to three (for ie). in any case, the cookies i selected to keep are also deleted. edited: OK, figured it out cookies only appear in the left cookie options box if you have ticked the cookies box for the respective browser in the windows/appliction settings. you can then move the keepers to the right (i found more of my keepers duplicated in the left list but with www. prefixes, re-added them on the right & they did not get deleted next run.) i would have expected ALL cookies to appear in the left box no matter what the settings in the windows/application section. Regards, CAVE CANEM ET SEMPER PARATUS Win7 x64 SP1, pentium D, 2GB ram, nvidia GEF 210, acer aspire t650, Firefox 6.0 x86 & x64, Thunderbird 5.0, IE9, BT Home Hub 3 (hardwired), Outpost Security Suite v7.5.1, in-house IT Support Dept. consisting of two retired greyhounds, one of which is now a very fast angel. Link to comment Share on other sites More sharing options...
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