andychole Posted September 26, 2008 Share Posted September 26, 2008 I downloaded Google Chrome and use to delete the history manually as the CCleaner 2.11 didn't have support for this browser. But when I download 2.12, I ran it, it cleaned all my history, but when i went on it again, the favourites were missing, both from the Other Bookmarks tab, and from the bookmarks under than web adress bar. I thought this myt be a virus but it was not Link to comment Share on other sites More sharing options...
davey Posted September 27, 2008 Share Posted September 27, 2008 (edited) I thought this myt be a virus but it was not Hi Andy, Sincerely, Welcome to the forums. We really appreciate your report and your taking time to become a member to do so. This problem may be common to all users but to find out please provide the following information. You may be provided with a work-around for this situation but we really need this information to help resolve this situation. Just fill in the answers next to or below the questions? CCleaner version ? What Language did you request at install,if any? OS,edition ,32bit or 64bit and version ? Browsers and ver.? Security software and ver? Provide a list of your CCleaner.ini file.( Tick option for Save settings to INI file at Options > Advanced then close CCleaner.This file will be created in C:\Program Files\CCleaner folder.) Edit out any Personal info with XXXs Do not delete anything, please. Are you using a winapp2.ini file? Answer "Yes" if you do and please explain its contents or provide a brief listing.Otherwise answer "No". Best wishes, davey The CCleaner Guide is your first source of information. http://www.ccleanerbeginnersguide.com/ CCleaner Beginner's Guide.com Bookmark & save to Favorites P.S. You are a smart user to do some scans for malware when strange things occur. All PC users should do this. Edited September 27, 2008 by davey Link to comment Share on other sites More sharing options...
w33d3r Posted September 27, 2008 Share Posted September 27, 2008 Also experiencing this problem with Chrome and seems to be since the new version of CCleaner, with my setup most bookmarks remain, but I get random deletion of bookmarks within Chrome. Windows XP home 32bit SP3 Avast 4.8 Chrome Beta (Not dev) version 0.2.149.30 CCleaner version 2.12.651 CCleaner ini....[Options] Language=1033 UpdateKey=07/27/2008 10:18:44 PM (App)Old Prefetch data=True MSG_CONFIRMCLEAN=False WINDOW_LEFT=119 WINDOW_TOP=43 WINDOW_WIDTH=1036 WINDOW_HEIGHT=674 WINDOW_MAX=0 SecureDeleteType=1 BackupDir=************** (App)Google Chrome - Saved Form Information=False Link to comment Share on other sites More sharing options...
andychole Posted September 27, 2008 Author Share Posted September 27, 2008 Cleaner version: v2.12.651 What Language did you request at install: English OS: MS Windows XP SP3 32 bit version Browsers and version: Google Chrome 0.2.149.30 Security software and version: AVG Free Edition 8.0.169 Provide a list of your CCleaner.ini file: [Options] Language=1033 (App)Autocomplete Form History=True (App)Cookies=True (App)Custom Folders=True (App)Google Chrome - Internet Cache=True (App)Google Chrome - Saved Form Information=True (App)Hotfix Uninstallers=True (App)IIS Log Files=True (App)Menu Order Cache=True (App)Mozilla - Download History=True (App)Mozilla - Saved Form Information=True (App)Old Prefetch data=True (App)Opera - Cookies=True (App)RegEdit=True (App)Start Menu Shortcuts=False (App)Temporary Internet Files=True (App)Tray Notifications Cache=True (App)User Assist History=True (App)Window Size/Location Cache=True BackupPrompt=0 IEDetailed=0 MSG_CONFIRMCLEAN=False MSG_WARNMOZCACHE=False MinimizeSystemTray=0 UpdateKey=09/20/2008 12:13:22 AM WINDOW_HEIGHT=529 WINDOW_LEFT=0 WINDOW_MAX=1 WINDOW_TOP=205 WINDOW_WIDTH=730 Are you using a winapp2.ini file: No Link to comment Share on other sites More sharing options...
LucVN Posted September 27, 2008 Share Posted September 27, 2008 I downloaded Google Chrome and use to delete the history manually as the CCleaner 2.11 didn't have support for this browser. But when I download 2.12, I ran it, it cleaned all my history, but when i went on it again, the favourites were missing, both from the Other Bookmarks tab, and from the bookmarks under than web adress bar. I thought this myt be a virus but it was not The same thing happened to me but only when I ran CCleaner for the first time. Lucky for me I could do a restore from a save state using http://www.parhelia-tools.com/ Link to comment Share on other sites More sharing options...
w33d3r Posted October 3, 2008 Share Posted October 3, 2008 Any solution to this issue yet, I notice theres a .660 release with a minor fix for chrome, cant find any release notes so whats fixed?? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted October 3, 2008 Moderators Share Posted October 3, 2008 The favourites issue. Give the new release a try and see how you go now with your chrome problem. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
w33d3r Posted October 3, 2008 Share Posted October 3, 2008 Brilliant, nice fast reply too I just gave it a whirl with all google options checked, seems fine for me , nothing missing that shouldnt be Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted October 3, 2008 Moderators Share Posted October 3, 2008 Nice solution all round Welcome to the forum by the way W33d3r Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
w33d3r Posted October 3, 2008 Share Posted October 3, 2008 Thank you kindly Hazlenut. And big thanks to the devs of CCleaner this has been a long standing favourite - in fact essential utility for me on a par with spybot, avast and malwarebytes. Never had a problem with it before chrome but understandable a bug or two might not be noticed considering chrome is still beta and developing fast. I think the way chrome updates too and maybe changing background assets, may cause some shifting targets for you guys. Keep up the good work anyway, very much appreciated. Link to comment Share on other sites More sharing options...
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