Favourites Missing

[andychole]

I downloaded Google Chrome and use to delete the history manually as the CCleaner 2.11 didn't have support for this browser. But when I download 2.12, I ran it, it cleaned all my history, but when i went on it again, the favourites were missing, both from the Other Bookmarks tab, and from the bookmarks under than web adress bar. I thought this myt be a virus but it was not

[davey]

I thought this myt be a virus but it was not

Hi Andy,

Sincerely, Welcome to the forums.

We really appreciate your report and your taking time to become a member to do so.

 

This problem may be common to all users but to find out please provide the following information.

You may be provided with a work-around for this situation but we really need this information to help resolve this situation.

 

Just fill in the answers next to or below the questions?

 

CCleaner version ?

What Language did you request at install,if any?

OS,edition ,32bit or 64bit and version ?

 

Browsers and ver.?

 

Security software and ver?

 

Provide a list of your CCleaner.ini file.( Tick option for Save settings to INI file at Options > Advanced then close CCleaner.This file will be created in C:\Program Files\CCleaner folder.)

Edit out any Personal info with XXXs Do not delete anything, please.

 

Are you using a winapp2.ini file?

Answer "Yes" if you do and please explain its contents or provide a brief listing.Otherwise answer "No".

 

Best wishes,

davey

The CCleaner Guide is your first source of information.

http://www.ccleanerbeginnersguide.com/ CCleaner Beginner's Guide.com

Bookmark & save to Favorites

 

P.S. You are a smart user to do some scans for malware when strange things occur.

All PC users should do this.

Edited September 27, 2008 by davey

[w33d3r]

Also experiencing this problem with Chrome and seems to be since the new version of CCleaner, with my setup most bookmarks remain, but I get random deletion of bookmarks within Chrome.

 

Windows XP home 32bit SP3

 

Avast 4.8

 

Chrome Beta (Not dev) version 0.2.149.30

 

CCleaner version 2.12.651

 

CCleaner ini....[Options]

Language=1033

UpdateKey=07/27/2008 10:18:44 PM

(App)Old Prefetch data=True

MSG_CONFIRMCLEAN=False

WINDOW_LEFT=119

WINDOW_TOP=43

WINDOW_WIDTH=1036

WINDOW_HEIGHT=674

WINDOW_MAX=0

SecureDeleteType=1

BackupDir=**************

(App)Google Chrome - Saved Form Information=False

[andychole]

Cleaner version: v2.12.651

What Language did you request at install: English

OS: MS Windows XP SP3 32 bit version

 

Browsers and version: Google Chrome 0.2.149.30

 

Security software and version: AVG Free Edition 8.0.169

 

Provide a list of your CCleaner.ini file:

[Options]

Language=1033

(App)Autocomplete Form History=True

(App)Cookies=True

(App)Custom Folders=True

(App)Google Chrome - Internet Cache=True

(App)Google Chrome - Saved Form Information=True

(App)Hotfix Uninstallers=True

(App)IIS Log Files=True

(App)Menu Order Cache=True

(App)Mozilla - Download History=True

(App)Mozilla - Saved Form Information=True

(App)Old Prefetch data=True

(App)Opera - Cookies=True

(App)RegEdit=True

(App)Start Menu Shortcuts=False

(App)Temporary Internet Files=True

(App)Tray Notifications Cache=True

(App)User Assist History=True

(App)Window Size/Location Cache=True

BackupPrompt=0

IEDetailed=0

MSG_CONFIRMCLEAN=False

MSG_WARNMOZCACHE=False

MinimizeSystemTray=0

UpdateKey=09/20/2008 12:13:22 AM

WINDOW_HEIGHT=529

WINDOW_LEFT=0

WINDOW_MAX=1

WINDOW_TOP=205

WINDOW_WIDTH=730

 

Are you using a winapp2.ini file: No

[LucVN]

I downloaded Google Chrome and use to delete the history manually as the CCleaner 2.11 didn't have support for this browser. But when I download 2.12, I ran it, it cleaned all my history, but when i went on it again, the favourites were missing, both from the Other Bookmarks tab, and from the bookmarks under than web adress bar. I thought this myt be a virus but it was not

 

The same thing happened to me but only when I ran CCleaner for the first time.

Lucky for me I could do a restore from a save state using http://www.parhelia-tools.com/

[w33d3r]

Any solution to this issue yet, I notice theres a .660 release with a minor fix for chrome, cant find any release notes so whats fixed??

[hazelnut]

The favourites issue.

 

Give the new release a try and see how you go now with your chrome problem.

[w33d3r]

Brilliant, nice fast reply too I just gave it a whirl with all google options checked, seems fine for me , nothing missing that shouldnt be

[hazelnut]

Nice solution all round

 

Welcome to the forum by the way W33d3r

[w33d3r]

Thank you kindly Hazlenut. And big thanks to the devs of CCleaner this has been a long standing favourite - in fact essential utility for me on a par with spybot, avast and malwarebytes. Never had a problem with it before chrome but understandable a bug or two might not be noticed considering chrome is still beta and developing fast. I think the way chrome updates too and maybe changing background assets, may cause some shifting targets for you guys. Keep up the good work anyway, very much appreciated.