minerquad Posted January 22, 2008 Share Posted January 22, 2008 After downloading and installing Recuva, it won't run the scan. It opens and when I click on Scan, the progress bar comes up and then up comes the infamous "Recuva has encountered a problem and needs to close. We are sorry for the inconvenience." I've uninstalled and reinstalled. Even uninstalled, downloaded from different site and reinstalled. Any suggestions? I'm quickly become an anti-Piriform consumer! I am using this to combat the damage from CCleaner. My entire "My documents" were deleted. No I didn't select custom anything and no they weren't in temp locations. I have no idea what went wrong. I've used it for a year now with no problems and never changed any settings. Then Saturday everything was deleted. Now I'm trying to recover about 10 g of graphic design files. Any help is greatly appreciated! MinerQuad Link to comment Share on other sites More sharing options...
Guest MrRon Posted January 23, 2008 Share Posted January 23, 2008 Can you run Recuva in debug mode http://forum.piriform.com/index.php?showtopic=11523 and post the log here. MrRon Link to comment Share on other sites More sharing options...
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