[Driver updated - now no audio (sound) at all]

My issue has been resolved!  Thank you John Maier (Piriform Support)

[Driver updated - now no audio (sound) at all]

Thanks, but no, the two items are not clickable, they are not links.

[Driver updated - now no audio (sound) at all]

21 minutes ago, Bastet said:

Click on the audio devices shown & then click revert selected

I don't have that option ... the "Revert Selected" isn't an option ... can't click on it (basically, as they say it's greyed out, but in this case it is an unlinked button.

[Driver updated - now no audio (sound) at all]

I followed this path:

Driver Updater >Fix a Problem  >Help Me - and I selected >Sound - Show all

relevant driver ... nothing is listed.  Then I click an option on top and went to Drivers installed "any time" and there is no option to select and Revert Selected.

[Driver updated - now no audio (sound) at all]

Yes, I did try to roll back but there was no option listed.

Attaching screenshot of Device Manager.

Thank you.

[Driver updated - now no audio (sound) at all]

I updated the drivers and now there is no sound at all.  I did all the troubleshooting possible and contacted CCleaner for support and haven't heard back from them.  I don't know what to do, I cannot get my work done without sound/audio ... I need to hear videos.  I don't understand the unwillingness to help when CCleaner's automatic driver update is responsible.

Win10 PC