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brodieeee

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Posts posted by brodieeee

  1. 43 minutes ago, Dave CCleaner said:

    Our support team never ignores customer queries, but for customers who are not covered by 24x7 support, responses from the support team may be less than instantaneous during busy periods or outside of standard business hours.

    I can see that your original request was made at 03:40 yesterday, UK time, and you received a reply 3 hours later at 06:51, to which you promptly responded at 06:54.  Angel replied at 11:25 and again today at 05:17 - which is a later response than we would usually aim for, but that I hope resolves your query.

    Thank you the problem have been solved

  2. 1 minute ago, Laurence CCleaner said:

    Hi brodieeee,
    Our support team tell me that they have responded to the support request from the email associated with this forum account, have you received this? if not please check your spam folder.

    Yes I received the mail but it isn’t done yet I don’t know how to check because I emailed to the support team if the problem have been fixed I still got no response:(

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