[[Fixed in 5.89.9401] CCleaner 5.89.9385 immediately closes on launch]

On 31/01/2022 at 04:11, Dave CCleaner said:

@issyFrom your description of events, it sounds like you had the misfortune to call a tech support scam phone number.  There are quite a few of those out there impersonating all major software brands.  As you might expect, they are not usually big on refunds, and you may need to contact your bank or credit card company for a chargeback if you gave them your credit card number over the phone.

CCleaner's actual technical support would have responded to your email quite promptly with the information on how to download the patched version of CCleaner (from https://www.ccleaner.com/go/get_ccpro) - which would have solved your problem. 

Note that if you still have the software that the scammers installed on your computer, you may be able to use CCleaner to remove it (from CCleaner's Tools > Uninstall menu).

I got the number  off CCleaner  page or so I thought Norton's got what they installed  on my computer  , A little hesitant to re sown load it. Thank you for responding to my issue , greatly appreciated.

[[Fixed in 5.89.9401] CCleaner 5.89.9385 immediately closes on launch]

Hello I  had a issue with my CCleaner every time I opened it would disappear I called support only to  have a who I thought was a tech was not because he did a remote take over  to tell me that I would have to pay for security of my IP anti hacking  and networking he gave me prices , when I said no he hung up on me and left  with the remote supremo still on and installed   . I once again called and got the rudest person who told me nothing is for free , I paid for my professional  version I once again hung up . I had to get Norton's  to remove the remote access  off of my computer. I am hesitant to re download it. Please  help me  I do not know if it will do the same thing. and I want to know if I do not how do I get my money back from being given the worst support. Isabel Any help is welcome,

[[Fixed in 5.89.9401] CCleaner 5.89.9385 immediately closes on launch]

Hello I just started having   the same issue  how do I fix it ?