I've been a loyal CCleaner user for years. Never had any problems so I wanted to buy the product. Signed up for the trial, ran the driver updater, trusted it to update the correct drivers, and suddenly my computer would only restart to blue screen. System restore points wouldn't work either.
I fixed this by restarting in safe mode with networking, opening CCleaner, going to driver updater again, "fix this problem", only to find CCleaner can only restore drivers it originally installed... So the advice on their website did not help me one bit.
Next, I went to the windows search bar and typed recovery, found system restore, and that's where I'm at. Last night the system could not restore from command prompt, but hopefully it can restore from safe mode since I got it to reboot.
CCleaner, remove the genius that developed the driver updater and instead have him at the ready to "chat now" with working chat now option so toy can help your users with this? This could sink your company. It's costing your basic PC user a lot of money to FIX YOUR PROBLEM.
Wow. Not able to revert the drivers or system restore. I can't attach a picture, but did get a specific error this time. It says -
"What failed: RTKVHD64.sys"
