EricR
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Posts posted by EricR
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yes i've learned never to use 3rd party updaters. The purpose of my post was to warn other people not to use CCleaner's driver updater.
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I am a big fan of CCleaner and have been using for years with no issues. They just introduced a new Driver Updater which I tried. It caused my touch screen to stop working. I immediately reversed everything but the touch screen still wont work. I wrote to them and they asked me to send them a bunch of reports which I immediately did. No response. I have written multiple times with no response. My expensive Dell XPS which i paid extra to have a touchscreen is now useless, all thanks to this terrible "Driver Updater" and poor customer service. Too bad that a good company can introduce a product that hurts customers and then won't fix it.
Don't Use Driver Updater
in Driver Updater
Posted
CCleaner support has ignored me now for 2 weeks. First they issue a bad product, then they refuse to help a customer fix the problem they created. Really really bad service