Chameleon 1

Thank you , you have been very helpful. It is only because of you that I will buy another license. Great support.

You were correct, but the program (Ccleaner is updating Dropbox now every time I run Health Check), it just keeps updating Dropbox for some odd reason. If I run cCleaner every night it will update Dropbox to the same version every night. Very odd. I will not run Health Check and use option 2. Thank you.

I have using CCleaner Pro for 2 years with this same A/V and firewall. I have changed nothing but the update of your program. If you must know I am using the latest version of Eset Internet Security. It has had no bearing on CCleaner before I updated your product, so now I really do not think that's the issue. I tried disconnecting from the internet, and it did not help at all. I have tried uninstalling and reinstalling an older version of CCleaner which did work. So unless you can help me, I really hope you can, my license is coming up for renewal and if I don't have answer, I will certainly not renew. I will check back fior an answer tomorrow, Thank you for your assistance. I always using health check and custom clean. Both. I like to rid my computer of cookies everyday.

After this happened I tried another download and the same thing happened. I use Windows 10 Pro 64 bit ( latest version) all updates installed, when I start the program where it clears the cookies, it gets about 85% done and stops, I waited 15 to 20 minutes for it to finish and it just hangs. This is unacceptable. Either please come out with a download that works or I will be forced to stop recommending your products. I am the owner of a forum that has 500,000 active members. I have recommended your software for the last few years. I hope you can either send me a download that works, or post one.