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Atlantic

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  1. John, Thank you for the response - and yes, I'm very interested in speaking to your sales department concerning professional or Technician versions of your software. I'll send them an email as soon as I can. To clarify: in using Advance Mode to designate file types, would that mean a re-run of the scan in Deep Mode? As noted, my earlier scan took 63 hours, and I'm not sure the client would want to go through that again.
  2. Greetings, all. I have a client whose system was unable to boot; I fixed the problem with a reinstallation of the operating system, but (of course) the client had no backup at all and lost his data. I then ran Recuva on his system in Deep Scan mode. From my notes, 63 hours later, we had discovered 8.2 million files, many of which are fully enumerated and seem to have extent file/folder structure (though it is difficult to confirm this because of the size of the data; even scrolling down to check on the files causing Recuva to delay several minutes in displaying any results), which check in at almost exactly 5 TB of data in total. I had an external drive prepared to receive this, but it has only 4 TB available; I am aware, however, that some files may not be recoverable and therefore the amount of data claimed may not correspond with the final amount of space it will take up. As it happens, the client works extensively with images, along with some video and audio data; he doesn't really care about anything else as his system is now working. My options, in order of preference, would seem to be: Identify all images, video, and audio data in the Deep Scan results, and back them (and them only) up to the existing external backup drive, avoiding the space problems. (I don't know, in examining the documentation, whether or not this is possible without re-running the scan, which I would obviously like to avoid.) Purchase a large drive, either a physical device or some sort of large cloud storage allotment, and back up everything to there - then sift through everything and return the wanted files to the original drive. (This would have the advantage of giving the client a needed backup device afterwards.) Restore everything back to the original drive - which would likely overwrite some needed data. I'd prefer to avoid this option. First question: is the first option possible? The second would be, is there anything I'm missing here? Thanks very much in advance for any assistance you can provide.
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