GCSpecialist

I have not had any problems at all before using the program. I shut down every night before going home by doing a Start> Shutdown > Selecting Shutdown. It has always shut down very quickly. We keep our systems clean of spyware. We use Trend-micro as our anti-Virus product. After downloding the product I clicked on the icon then selected the "Analyze" button then after it presented me with a bunch of stuff I selected the "Run Cleaner" button. thats it .. nothing else... When I first brought CCleaner up the Cleaner button was highlighted so I just went with it.. and analyzed it.. When I say restart I mean I clicked on Start > Shutdown > Select Restart (not reboot) then OK. In the viewer from last night I got this: The attempt to power off NOWAK failed For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

I have tried both of these suggestions... I still have the same problem. All I did was run CCleaner... What did it change/delete? Does it backup before it deletes?

I installed and ran with the defaults as he comes after downloading. It fixed a bunch of things. When I go to shut down my PC, I click shutdown and nothing happens. I have to physically power off by pushing the power on/off button. I can not logoff, shutdown or restart. Any help would be appreciated. Thanks