[CCleaner 5.75 or 5.70 crashing on start up.]

Thank you so much for your time and effort, i have uninstalled kaspersky but still not solving the issue, i will try to contact support on Email, thanks again! 

[CCleaner 5.75 or 5.70 crashing on start up.]

Hello,

sorry for the late reply, I hope you enjoyed your holiday. I followed all your instruction but it's still not working, even i tried to install this version https://download.ccleaner.com/sunset/ccsetup564_xp-vista.exe
but it tells me it's not compatible with your OS system. ! 

 

[CCleaner 5.75 or 5.70 crashing on start up.]

Hello Nukecad,

Thank you for your reply, and sorry for my late reply, I tried again to install slim in safe mode but it doesn't work when I try to open it in safe mode(nothing happens when running it), even in normal mode I get the same error message!. 

[CCleaner 5.75 or 5.70 crashing on start up.]

Hello Nukecad, thank you for your reply, unfortunately the same thing happened with Slim version too. same error. 

[CCleaner 5.75 or 5.70 crashing on start up.]

Hello,

i have a problem with CClenaer, I'm trying to install CCleaner 5.75 or 5.70 after installation when I try to open the software I get crash message (ccleaner has stopped working), interface not even show up! i tried a lot of times but no solution, i tried to updare my antivirure and even disable it, but it's not working!

My pc specs : 
Windows 7 Professional 64-bit 
Antivirus: Kaspersky Internet Security 21.1.15.500 ( Database Updated )

Error Details : 

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Problem signature:

  Problem Event Name:    APPCRASH
  Application Name:    CCleaner64.exe
  Application Version:    5.75.0.8238
  Application Timestamp:    5fcf7fd5
  Fault Module Name:    ntdll.dll
  Fault Module Version:    6.1.7601.23889
  Fault Module Timestamp:    598d5074
  Exception Code:    c0000005
  Exception Offset:    0000000000048f24
  OS Version:    6.1.7601.2.1.0.256.48
  Locale ID:    1025
  Additional Information 1:    6acb
  Additional Information 2:    6acb49d0a37d93dbc59ef7c909937b2a
  Additional Information 3:    1ab8
  Additional Information 4:    1ab865e07f38cdd809bbbfee04f3756b

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Thank you for help.