Hello,
i have a problem with CClenaer, I'm trying to install CCleaner 5.75 or 5.70 after installation when I try to open the software I get crash message (ccleaner has stopped working), interface not even show up! i tried a lot of times but no solution, i tried to updare my antivirure and even disable it, but it's not working!
My pc specs :
Windows 7 Professional 64-bit
Antivirus: Kaspersky Internet Security 21.1.15.500 ( Database Updated )
Error Details :
----------------------------------------------------------------------------------------------------------------------------------------------- Problem signature:
Problem Event Name: APPCRASH
Application Name: CCleaner64.exe
Application Version: 5.75.0.8238
Application Timestamp: 5fcf7fd5
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.23889
Fault Module Timestamp: 598d5074
Exception Code: c0000005
Exception Offset: 0000000000048f24
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1025
Additional Information 1: 6acb
Additional Information 2: 6acb49d0a37d93dbc59ef7c909937b2a
Additional Information 3: 1ab8
Additional Information 4: 1ab865e07f38cdd809bbbfee04f3756b
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Thank you for help.