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  1. Thank you so much for your time and effort, i have uninstalled kaspersky but still not solving the issue, i will try to contact support on Email, thanks again!
  2. Hello, sorry for the late reply, I hope you enjoyed your holiday. I followed all your instruction but it's still not working, even i tried to install this version https://download.ccleaner.com/sunset/ccsetup564_xp-vista.exe but it tells me it's not compatible with your OS system. !
  3. Hello Nukecad, Thank you for your reply, and sorry for my late reply, I tried again to install slim in safe mode but it doesn't work when I try to open it in safe mode(nothing happens when running it), even in normal mode I get the same error message!.
  4. Hello Nukecad, thank you for your reply, unfortunately the same thing happened with Slim version too. same error.
  5. Hello, i have a problem with CClenaer, I'm trying to install CCleaner 5.75 or 5.70 after installation when I try to open the software I get crash message (ccleaner has stopped working), interface not even show up! i tried a lot of times but no solution, i tried to updare my antivirure and even disable it, but it's not working! My pc specs : Windows 7 Professional 64-bit Antivirus: Kaspersky Internet Security ( Database Updated ) Error Details : ----------------------------------------------------------------------------------------------------------------------------------------------- Problem signature: Problem Event Name: APPCRASH Application Name: CCleaner64.exe Application Version: Application Timestamp: 5fcf7fd5 Fault Module Name: ntdll.dll Fault Module Version: 6.1.7601.23889 Fault Module Timestamp: 598d5074 Exception Code: c0000005 Exception Offset: 0000000000048f24 OS Version: 6.1.7601. Locale ID: 1025 Additional Information 1: 6acb Additional Information 2: 6acb49d0a37d93dbc59ef7c909937b2a Additional Information 3: 1ab8 Additional Information 4: 1ab865e07f38cdd809bbbfee04f3756b Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt ----------------------------------------------------------------------------------------------------------------------------------------------- Thank you for help.
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