I have a Seagate hard drive from my laptop which I replaced and then tried to format it, thinking I could use it as external storage but then after installing new hard drive and forgot to backup various files. Well decided to get Recuva Pro and tried to recover the data. After about 6 hrs it said it had found over 433 files, yet when it finished there were only 4 .png files to backup. It said it skipped the other files, why? What good is this software if you can't recover important data and other files? Am I missing something here or is that all it does is video and photo files?? If so not worth the money.