Prids

Thank you for your interest and reply. On all my machines I just use the default MS security protections. These have stood me in good stead for many years, and I am very particular about personal security overall. My setups on each machine are pretty identical. I do the same stuff on each. I cannot access my second laptop at the moment, but my main desktop and primary laptop both report version 10.0.19041 - The desktop is Win 10 Pro and the primary laptop is Win10 Home. I have yet to discover how to print out a report from the dump file. I am supposed to be a 'geek' but failing! My desktop having been rock solid since my last message, has now just been re-introduced to CCLeaner. I will be interested to see what happens. Thank you for your kind help and assistance. Cheers, Paul

Hi, I have been using this terrific software since before it was re-named way back when, and love it. I subscribe to Pro version for my 3 Win 10 machines. A couple of weeks ago I was entertained to a frequent (several times a day, and on reboots) series of random Win 10 crashes, on one PC only. I (eventually) reinstalled Win 10 through MS reinstallation media, and as a bonus discovered how to read a Windows MiniDump file. I was startled to find that the cause of my issue was reported in the MiniDump as CCLeaner (no other reference), so I uninstalled the recent CCLeaner browser. I also uninstalled every app that I do not typically use very often. The crashes came back, and I was even more startled to find that the MiniDump reported the culprit as CCLeaner64.exe. I uninstalled CCLeaner on that machine only, and it has returned to being rock solid. My other 2 machines have no problems. This is just for your information, in case of other reports. I will be trying to re-install in coming days, and will let you know.............. Best, Paul