I've used Recuva for the first time to recover some .MOV and .JPG files from an SD card that had an error. All files were in 'excellent' condition and were recovered. When I viewed them, all JPGs worked fine and one of the MOVs. In Windows 10 'Films & TV', the other MOVs came up with the error 'item is unplayable – please reacquire the content 0xc00d36e5'. How can I get these files working?