[Recuva can't find WIndowsImageBackup file]

44 minutes ago, Augeas said:

It appears to have located a folder. Recuva doesn't list folders explicitly, but lists files and then builds up the folder structure (if required and requested) in a chain-back process. Deleted folders, as far as I can establish, are cleared of their list of files by NTFS, so finding a deleted folder is of little use, it's just a name. You are of course free to use whatever software you want to aid any file recovery.

What do you mean "chain-back process"? Will I be able to restore this file with Recuva?

[Recuva can't find WIndowsImageBackup file]

On 26/08/2019 at 12:55, Augeas said:

The first image shows no file system, the second shows NTFS. The odds of recovering a huge file after a partition and format are about the same as England winning a test match.

Well, it seems like the other product didn't have an issue locating the file. I never tried to restore the file but I just thought Recuva would as good or better at this.

[Recuva can't find WIndowsImageBackup file]

On 21/08/2019 at 16:29, Augeas said:

That's a different drive, or at least in a different state. The first screenshot doesn't look as if a file system has been found. I'm not really sure what you are doing.

Same drive. It inherited a different drive letter when I reconnected it. 

[Recuva can't find WIndowsImageBackup file]

I ticked those options you mentioned and did get a result. I still don't see the WindowsImageBackup folder. I'm still waiting to hear from CCleaner support. Not a peep yet. 

[Recuva can't find WIndowsImageBackup file]

Why do you think the other program could find it in a normal scan? It's a huge file as you assumed. I was hoping there was some way to simply reverse what was done to the drive. The partition was deleted and then the drive was formatted. Below I have an image which shows how the other program was able to locate the backup, no problem. 

[Recuva can't find WIndowsImageBackup file]

This is strange. Before moving forward with Recuva I tried another product to see if it was possible to recover this file which is located on the root of an external hard drive. The other product did using just it's initial scan. With this in mind I thought Recuva could do the same thing. First of all, it didn't find anything in it's initial scan and then after a deep scan I still could not find this file. Recuva did find other stuff but not what I needed. If there is some special process I'm missing, please help!