Still having numerous problems! Every short cut icon is gone! I have lost over a day of work by trying to get things back where they were! Even my tabs have not closed since the CCleaner download! They will close only if I do each manually. Since my job has me moving around to different web sites and doing much research it's not unusual to have over twenty tabs open.
After shutting everything down overnight I did get ebay back along with the others but not their icons (shortcuts). The problem is they no longer have the correct settings and I haven't been able to correct them. I'm attaching screenshots of how I'm getting around. What can I do? I am so sorry I upgraded from Free---it is not worth this trouble!