I have Windows10 64-bit on my laptop, and CCleaner Free v5.35.6210 (64-bit).
Yesterday, Windows10 updated itself. Since then CCleaner isn't cleaning Chrome. Despite closing all browsers, apps and only having CCleaner open, when I click Run Cleaner, it cleans up to the 62% mark and then a pop-up window appears saying 'Google Chrome needs to be closed to clean the Internet Cache. Do you want CCleaner to close Google Chrome?'. I click Yes, it tries to clean Chrome, then another pop-up appears saying it's taking too long and do I want to force it to close, again I click Yes, and it tries to close Chrome in a never-ending attempt till I kill it with the Cancel button. Google Chrome Internet Cache, Internet History, Cookies, Download History, Last Download Location, and Session are always skipped.
I have read several other similar topics and have followed advice given such as unchecking 'Continue running background apps when Google Chrome is closed' in Advanced Settings in the browser, unchecking Internet History under Chrome in CCleaner and clearing the History in the browser first before running CCleaner, I have even uninstalled CCleaner and reinstalled from the website, all of which have made no difference whatsoever. In Task Manager, under Processes, only CCleaner and Task Manager are listed, no Chrome.exe. I don't have Avast. I have never signed into a Google account when using Chrome - I don't even remember if I have a Google account or not as I never use one. I have used CCleaner Free for many years and use it every time before closing down my laptop, without problem... till yesterday's Windows10 update.
I'm not sure what else to try.